Frequently Asked Questions
Important Embarkation Arrival Advisory and Process

Government regulations for U.S. departure ports require that a final departure manifest is submitted 60 minutes prior to departure. Guests must provide us with the required information prior to embarkation. The easiest and most convenient way is to complete our FunPass on line registration process ( at least (3) three days prior to departure. Guests that do not complete the registration process prior to embarkation are required to check-in at least 90 minutes prior to the published sailing time.

In addition, U.S. Customs and Border Protection will no longer be accepting oral declarations to satisfy the requirements for identity and citizenship documentation. Guests must present the proper travel documentation at embarkation. U.S. citizens traveling on other cruises (cruises that begin and end in different U.S. ports or begin and end in a foreign port) will require a valid passport or other recognized WHTI-compliant document. For complete information on the required travel documentation, please visit the U.S. Government website (

Embarkation Hours:
Miami, Fort Lauderdale, Jacksonville, Seattle, Tampa, Port Canaveral, New Orleans and San Diego - 12:30 P.M.

Charleston - Carnival Fantasy at 1:30 P.M.; Carnival Glory at 5:00 P.M.

Honolulu & New York - 1:00 P.M.

Los Angeles (Long Beach), Mobile & Galveston - 1:30 P.M.

Baltimore - 2:00 P.M.

San Juan - 2:30 P.M.

Ensenada - 6:00 P.M.

Note: You must check in at least 1 1/2 hours prior to departure or risk cancellation of your reservation.


Embarkation Experience

Guests who purchased Carnival airport transfers - what to expect between the airport and cruise terminal:

Airport -

You will be met by our Meet & Greet Staff* at the Baggage Claim area and they will direct you accordingly (i.e. to carousel, waiting area).  Once you arrive at the carousel area, you will need to identify and collect all of your luggage.  Then, if we have enough guests for the motor coach to leave at full capacity, our Meet & Greet staff will escort you to the motor coach.  If we need to wait for additional guests to arrive, you will be escorted to a waiting area.

*Not all airport locations offer Meet & Greet staff.  Please check your transfer voucher that is included in your E-Documents.

Cruise Terminal -

When you arrive at the cruise terminal, please make sure you collect all your carry-on luggage before getting off the bus.  Once you are off the bus, you will need to identify your luggage to a porter.  The porters will ensure your luggage is taken on board so that shipboard staff may deliver it to your stateroom.  The customary tip for porter service is $1.00 per bag.  When done, you will be directed inside the cruise terminal.

Guests who arrive at the cruise terminal on their own (i.e. personal car, dropped off) - what to expect:

Cruise Terminal -

If you need directions to the port, please click here.

Once you arrive at the port, you will go through Port Authority Security (usually a gate house) so please ensure you have readily available a picture I.D. and your cruise documents.  You will then follow the signs to the terminal and continue on to the Baggage Drop-off area to hand your luggage to a porter.  The porters will ensure your luggage is taken on board so that shipboard staff may deliver it to your stateroom.  The customary tip for porter service is $1.00 per bag.

For guests who will park their car at the port, once you are at the Baggage Drop-off area, everyone aside from the driver may come inside the terminal while the driver continues to the parking area.  At most of our ports, the walking distance between the parking area and terminal is a short one, making it an easy walk for the driver. Depending on the walking distance, some cruise terminals have a complimentary shuttle to and from the parking area/terminal.


Embarkation Process - what to expect:

Security Checkpoint
You will go through the x-ray security machines with your carry-on luggage.  If your luggage exceeds 24"W x 16"H x 30"L, you must see a porter to have it checked in.

Check- in
From the security checkpoint, you will be directed to the check-in line.  Once you reach our check-in agent, you will need to present your picture I.D. and proof of citizenship, as well as establish your Sail & Sign on board account.  For additional information about Sail & Sign, please click here.  Once our check-in agent completes your registration, they will provide you with your Sail & Sign card.  This card is also used to access your stateroom and serve as your boarding card to get on and off the ship while in the ports of call.

Embarkation Souvenir Photo
Our ship's photo staff will be in the terminal to capture your "Welcome Aboard" souvenir photo.  This photo will be displayed on board at the Photo Gallery and available for purchase.

APass (second security checkpoint)
This is your final embarkation step.  Everyone's photo, including infants, will be captured through our APass kiosks.  Your photo will be linked to your Sail & Sign card and used at security checkpoints when getting on and off our ships.