Shore Excursion Frequently Asked Questions
Who can I contact about my shore excursion order or payment?

If you are having trouble with your order or payment, please contact the eSolutions Desk. They are available Monday through Friday from 9am to 11pm (EST), and Saturdays and Sundays from 9am to 8pm (EST). You may contact them by calling 1-800-845-2599 or by email at esolutions@carnival.com.