Shore Excursion Frequently Asked Questions
Where can I address questions regarding the operation of an excursion?

If you have an operational question about an excursion or you need additional specific information, please send an e-mail to shoreexcursions@carnival.com.  Every effort will be made to provide you with feedback within 48-72 hours, with those queries requiring additional specific research possibly taking longer.  

In addition to Booking #, please be sure to also include your ship name, sail date, and any other specific information such as the port name and the exact excursion name in all of your correspondence.