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Carnival Guests Tell All!

Dear Carnival,
My husband and I have cruised on the Elation (1999), Fascination (2001), Carnival Triumph (2002) and Carnival Legend (2003).
We are booked on [back-to-back cruises] on the Carnival Miracle for 2004, and are planning another Carnival cruise after that. To say we are delighted with Carnival's cruise experience is an understatement.

Carnival has consistently provided service, entertainment, activities and wonderful dining experiences. The staff and crew of Carnival have always gone above and beyond the "usual" call of duty! And they do this with a smile and an "is there anything else we can do" attitude. What a great vacation! We have recommended Carnival to friends and family only to have them return and book another cruise. This is a recommendation from two people who never wanted to cruise and were talked into it by our parents. Good job, Carnival!

Jack and Joan Fredendall
Fort Gratiot, Michigan
Cruise Critic Members

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Cruise Experience

Dear Carnival,

I am writing to tell you how much we love Carnival cruises. As a 40-something couple my husband and I took our first cruise three years ago on the Sensation out of Tampa, Florida. I'll never forget that first feeling as we walked onto the ship; like little kids at Christmas in awe and wonder at the beauty of her. That week was like no other we had ever spent. To be so totally waited on hand and foot!!! All the Carnival staff was always courteous and had big smiles. We relaxed on deck by the pool drinking frozen "foo-foo" drinks by day, and danced the nights away! We enjoyed wonderfully prepared meals served up first class in the dining room, or casually on the Lido deck. It only took seven days on the Sensation to hook us into cruising and last June we had another wonderful week on the Carnival Pride.

We now have three future cruises booked with Carnival… We look forward to many more cruises with you.

Thanks, Carnival, for giving us vacations full of wonderful memories!!!

Sincerely,
Diane and Dave Flores
Cruise Critic Members

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Dear Carnival,

Our family took our first cruise on the Fantasy in August of 2002. Our father was dying and had always wanted to take a cruise. The staff [on board] was wonderful! The wait staff and all the staff on board were so courteous and bent over backwards to assist my father and our family. The comedy show made my dad laugh and forget all his pain. The food was excellent, our rooms were always clean, we wanted for nothing. Best of all, we have wonderful photos of our family and my dad smiling; pictures that will last a lifetime. My dad passed away in January of 2003, but your customer service made such an impression on our family that we decided to try and take a cruise vacation every year. So here we go again with a family group of 20 on the Carnival Conquest in August 2004.

Looking forward to our upcoming cruise!

Cindy Berndt
Cruise Critic Member

Entertainment
Dear Carnival,

Carnival has truly earned its nickname of the "Fun Ships," if you ask me. My family and I have had nothing but fun on the four cruises we have taken on Carnival. We´ve had fun in the casinos, watching the shows, on shore excursions, and the list goes on and on. We have another cruise booked for February and we are looking into others. Why should the fun stop?

Thanks,

Sheryl Maldonado
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Dear Carnival,

I really enjoyed my first cruise, September 2003 on the Carnival Conquest. The cruise director was great, as were all the onboard activities and the shows at night. There was always something to do. You were never bored. Shore excursions were great and worth the price. They added Dunn´s River Falls and Dolphin Cove as a tour together; those were two of the things I wanted to do in Jamaica and I had a great time. In Grand Cayman, the Hell, Turtle Farm and Stingray Tour was worth the price. If you go to Grand Cayman, swimming with the stingrays is the one thing you don´t want to miss. Cozumel had a lot of different tours to choose from. I am ready to go again.

Emily Norwood

Dining

Dear Carnival,

September 2002 was my first cruise with Carnival, on the Pride. In September 2003 I sailed on the Paradise. In between these two cruises, my husband and I sailed on [a different cruise line]. One of the most obvious pluses noticed on the Pride and Paradise was the service and "table settings" on the Lido deck buffet. Not everyone would notice if there is a place setting waiting for them at a clean table, but others, like me, notice those little touches. Also noted on the Pride and Paradise was the attention given to guests by the buffet staff. Servers actually came around with coffee or juice refills when having breakfast in the buffet dining area. I also noticed the staff working in the Lido deck restaurant were always smiling and pleasant.

Roe-Z
Cruise Critic Member
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Dear Carnival,

I've enjoyed every one of my Carnival cruises (nine so far!) But what I enjoy the most is the variety when it comes to food. I've traveled with all types of groups: with my parents, alone with my husband, with a large group of friends, with kids, without kids, "just the girls," etc., and every time there has been something on the menus to satisfy even the pickiest eater in our group. The formal dinners are perfectly prepared and elegantly served. The desserts are indescribable and the kids always love the 24-hour pizza and ice cream service. Even our room service meals have been delicious (best tuna salad I've ever had). Thank goodness for the shipboard gyms or I'd definitely be bringing home "extra baggage."

Balou
Cruise Critic Member
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Family Fun

Dear Carnival,

I would like to thank you for the family vacation of a lifetime. We are a family of five, with one pre-teen and two teenaged daughters. We took a seven-day Eastern Caribbean cruise on the Pride in June of this year and it was a vacation my family will always cherish. We feel like this was a much better experience than a hotel stay because everything was right there. Excellent food, great staff and great shows, not to mention the kids' program. Thank you again, Carnival, for a vacation my family will always cherish, with hopefully many more cruises to follow in the coming years.

Barry Fisher and family
Cruise Critic Member
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Dear Carnival,

I sailed [on the Sensation] in January 2003 with my children and six grandkids. Camp Carnival was wonderful! The children ranged from ages 2 through 14 and they all had a great time. The counselors and activities exceeded our expectations. The kids loved the treasure hunt, karaoke, scavenger hunt, making t-shirts and other crafts, dance lessons and the "teen" disco. We are all returning again January 2004. Thank you, Carnival, for the great family memories.

Dawn Morgan
Cruise Critic Member
 
Carnival Takes Top Honors!
 


Porthole Magazine 2003 Reader's Choice Awards

Carnival Cruise Lines was again the big winner in the annual "Porthole Cruise Magazine Readers Choice Awards," taking top honors in 11 different categories - more than any other cruise line for the fifth straight year.

Since the awards were introduced in 1999, Carnival has won more than 50 "Readers Choice" awards - more than any other cruise line during this period.

Carnival's 2003 Porthole Awards included:

Best Value
Best Moderately Priced Line
Best Alternating Dining
Most Spacious Avg. Cabin
Best Children's Program
Best Entertainment
Best On-Board Activities
Best Discos
Best Short-Duration Cruise Best Mega Ship -
(Carnival Conquest)
and Best Party Ship - (Fascination).


"It's truly an honor for Carnival to be recognized in so many different categories for so many years by Porthole readers, who are experienced and knowledgeable cruisers," said Bob Dickinson, Carnival president and CEO. "We strive to provide an unforgettable and quality cruise vacation for our guests and these awards clearly prove the success of our efforts."
 
   
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