Carnival worst of the worst

WILL NEVER USE THIS HORRIBLE CRUISE LINE. They have no compassion for the hard working people who pay there hard earned money to them. Wife went into emergency surgery late the night before our cruise was set to leave and could not travel at all for the next week to ten days. I called and since we did not purchase the trip insurance they said they could do nothing. Was told to send in the proper documents and maybe something good could happen. After weeks of being patient I called and was told they were still reviewing the case and it would be a couple of more weeks. Two hours later I get an EMAIL, they don't even have the compassion to call, stating basically tough luck we are keeping your money. I admit that in hindsight I should have purchased the insurance but never thought that something like that would happen to my wife.

I don' know how the people that work there sleep at night except for the owners who no doubt get a great nights sleep on a bed of our hard earned money. 

AGAIN PLEASE AVOID THIS HORRIBLE CRUISE LINE THAT EMPLOY PEOPLE WITH NO CHARACTER, INTEGRITY, OR COMPASSION FOR THE EVERYDAY PERSON UNLESS THAT PERSON HAS A POCKET FULL OF MONEY.

I am sorry to hear about your wife,

But travel insurance is to help if something like this happens, It is really no different then having car insurance or home owners.

If all companies refunded money to people that did not think to protect their investment, more would go out of business, and to many companies are closing as it is.

Two words - TRIP INSURANCE.

LIKE U SAID U DID NOT KNOW THIS WAS GOING TO HAPPEN, THATS WHY U BUY INS. IT IS NOT OLY CARNIVAL, ALL AIR LINE AND CRUISE COMP. AS WELL AS ANY THING ELSE YOU BOOK FOR THAT THEY MUST HOLD & NOT SELL YOUR  SPOT MUST CHARGE U FOR SPACE RESERVED FOR U. I LIKE YOU WAS BOOKED ON A CRUISE LAST JAN 2011 & HAD TO CANCEL BECAUSE OUR DAUGHTER DIED ON XMAS DAY AND BURIED ON NEW YEARS DAY, WE COULD NOT CRUISE IJ THE 2ND WEEK OF JAN. BECAUSE OUR FRAME OF MIND AND ALL THE COST INVOLVED WITH THE SITUATION, WE WERE REMBURSED BY CARNIVAL INS. FOR ALL MY FAMILY MEMBERS THAT WERE BOOKED WHICH WERE 8 OF US. THAT IS WHAT INS IS FOR. WE ARE NOW BOOKED FOR FEB. 26 2012 OUT OF SAN JAUN P.R. AND AGAIN HAVE INS.

I think the knucklehead name pretty much sums it up.

Call the waaaaambulance, then make some popcorn. OPW

The insurance is to protect you from the unexpected, like this.  Without it, you are just admitting that you are willing to take the risk that nothing will happen.  How can you blame the cruise line, for your choices?  The exact same thing will happen with any cruise line, or any other type of vacation bookings. And people with money will get no better treatment in these matter, either.  You are just trying to lash out, but I have to agree with Carnival's decision.  If they break the rules for you, they must do it for everyone. Good luck with the next cruise line you choose.  It won't be any different.

Well, not only should they have refunded every cent that you paid, they should have given you a free cruise since your wife suffered so, and they should have given you free drink coupons, free laundry, two free meals at the steakhouse, free accommodations pre and post cruise, free airfare (first class) and free excursions.   I am sure that everyone will agree with me!!!!!!!

When you shoot yourself in the foot, everyone knows the guy who sold you the bullet is at fault.

Ten Time Cruiser:

Well, not only should they have refunded every cent that you paid, they should have given you a free cruise since your wife suffered so, and they should have given you free drink coupons, free laundry, two free meals at the steakhouse, free accommodations pre and post cruise, free airfare (first class) and free excursions.   I am sure that everyone will agree with me!!!!!!!

You forgot about 10 free bingo cards, 10 feet of silver, one Peter Maxx paining, and a cup of seafood soup.