Have Fun. Be Safe.

Carnival is pleased to announce that we are adjusting certain protocols to reflect the lifting of CDC requirements for the U.S. cruise industry. These changes will be made in phases and focused on short cruise itineraries of 5 nights or less. All changes are subject to any requirements of destinations on the itinerary and these protocols will continue to evolve.

HAVE FUN. BE SAFE. COVID-19 GUEST PROTOCOLS

Our dedication to the health and safety of our guests, crew, and the communities we visit is reflected in our Have Fun. Be Safe. protocols and procedures, which were developed in consultation with our medical experts and have proven very effective and adaptable to the evolving public health situation.

Until further notice, we will continue to operate vaccinated cruises with our enhanced protocols. All our operations will follow these guidelines so we can maintain the confidence of the destinations we visit and deliver on our itineraries and guest experience. As the COVID-19 situation evolves, we will adjust our protocols based on the advice of our medical and public health advisors.

Below are the measures currently planned for our vaccinated cruises. Guests sailing from Australia, please visit the Australia Have Fun. Be Safe. page for protocols specific to those cruises.

BOOKING

All guests should carefully review pre-booking and pre-travel health advice on our website.

PRE-BOARDING INFORMATION: In order to manage our vaccinated sailings, it is very important for all guests to complete their pre-cruise vaccine attestation. Guests are asked to update their profile on Carnival.com with their current contact information as we will be communicating through a series of emails. Please read all our correspondence and complete all requests for pre-boarding information on a timely basis.

VACCINATION & TESTING STANDARDS

FULLY VACCINATED GUESTS

VACCINATION REQUIREMENTS

Vaccinated cruises are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination.

While the CDC has strongly recommended that individuals obtain a COVID-19 booster vaccination, when eligible, for the purposes of Carnival's protocols, the definition of “fully vaccinated” does not generally include reference to a booster except when explicitly stated. Boosters may be required for specific voyages based on duration or destination requirements.

The following voyages require guests, age 12 and older, to be fully vaccinated. In addition, all guests, age 18 and older, who are more than 6 months past the last dose of their initial vaccine series must be boosted (if eligible) in order to sail:

  • Carnival Pride® and Carnival Celebration Europe - All 2022 departures
  • Carnival Splendor® 23-day Carnival Journey (Transpacific) - September 6, 2022
  • Carnival Spirit® 16-day Carnival Journey (Panama Canal) - September 20, 2022

Guests must present an original vaccination record issued by the country's health authority (i.e., U.S. CDC's Vaccination Record Card). A digital COVID-19 Certificate (QR code), a record of COVID-19 vaccination from a healthcare provider (original digital email), and a personal electronic health record or government Immunization Information System record is also acceptable. Copies or photos are not accepted.

  • The name and birth date on the vaccination record must match the guest's travel documents.
  • The vaccination dates must indicate the guest has completed the required doses no later than 14 days prior to the sailing date (not including embarkation day). Vaccine type, dates administered, and lot numbers must be clearly visible. When required, booster dose must also be reflected on vaccination records.

We recommend guests have the contact information of the healthcare provider or clinic site that issued the certificate, in order to validate the vaccination record, if needed. A vaccination registry site may also be used.

TESTING REQUIREMENTS (UPDATED 8/05/22)

CRUISES 5 DAYS OR LESS

Except for sailings visiting Bermuda (see below), there will be no pre-cruise testing for fully vaccinated guests booked on cruises with itineraries 5 days or less.

  • Due to destination requirements, ALL guests on itineraries that include Bermuda must complete a pre-cruise test, irrespective of the length of the cruise.
  • To comply with destination regulations, guests may take either a PCR or an antigen test within the timelines specified below:
    • A PCR test within 72 hours prior to sailing (for example, if the sailing is on Saturday, the test may be taken any time from Wednesday).
    • An antigen test no earlier than two days prior to sailing (for example, if the sailing is on Saturday, the test may be taken any time from Thursday).

CRUISES 6 DAYS OR MORE

On cruises 6 days or longer, testing requirements remain in place for guests age 2 and older. Except where destination requirements differ (see below), all guests may take their test (PCR or antigen) starting 3 days before departure (for example, if the sailing is on Saturday, the test may be taken any time from Wednesday).

  • For itineraries that include Bermuda and Canada, in order to comply with destination regulations, guests may take either a PCR or an antigen test within the timelines specified below:
    • A PCR test within 72 hours prior to sailing (for example, if the sailing is on Saturday, the test may be taken any time from Wednesday).
    • An antigen test no earlier than two days prior to sailing (for example, if the sailing is on Saturday, the test may be taken any time from Thursday).

Guests traveling on back-to-back cruises 16 days or more will be tested between voyages.

If any destination requirements change, updates will be made to our Have Fun. Be Safe. web page and we will communicate directly with guests as timely as possible.

Prior to traveling to the cruise terminal, guests should review their test results to ensure they include their full legal name, date of birth, type of test, date and time sample was taken, test result stating “NEGATIVE” or “NOT DETECTED” and laboratory, testing site, and/or healthcare provider details. Handwritten test results are not acceptable. Please refer to our COVID-19 FAQs for complete information on testing requirements and resources.

UNVACCINATED GUESTS

VACCINE EXEMPTIONS FOR SAILINGS THROUGH 12/31/22

Vaccine exemptions are limited to a small number of guests (age five and above) and are capacity-controlled based on the total number of vaccinated guests projected to be on board. Children under five are not required to apply for a vaccine exemption. However, they must still follow requirements for unvaccinated guests, including pre-cruise and onboard testing (onboard testing is required for unvaccinated guests visiting Canada at no additional cost). Requests are not guaranteed and will be processed after the booking is paid in full, in sailing date order, and once we have finalized the estimated vaccinated guest count.

Requirements for cruise ships to enter ports outside the U.S. continue to evolve and Carnival Cruise Line will approve exemptions in compliance with these regulations, as indicated below:

  • Vaccine exemptions for cruises to the Caribbean will be limited to a very small number of children ages 5-11, and teens and adults with a medical condition preventing their vaccination. Our sailings from Florida, Texas, Louisiana, Maryland, South Carolina, Alabama, New York and Virginia will operate under these criteria with the assumption that current restrictions imposed by destinations will remain in place.
  • Vaccine exemptions for ships departing from California (not calling on Canada) will be accommodated for children ages 5-11 and as required by U.S. federal law (in accommodation of medical reasons and sincerely held religious beliefs).
  • Vaccine exemptions for sailings to Canada will be accommodated for children 5-11 and for medical reasons, in accordance with destination requirements. If you received a vaccine exemption due to medical reasons, a form completed by you and your medical provider stating you cannot be vaccinated for medical reasons must be presented at check-in. The form can be found here. You must keep the original with you during the cruise and submit a copy to Carnival at check-in. Unfortunately, due to Canadian requirements, you will be unable to sail if this form is not completely filled out by your medical provider and presented at embarkation.
  • Vaccine exemptions for cruises to Bermuda, Europe, Transatlantic and Transpacific will be accommodated for children ages 5-11 traveling with fully vaccinated parents/guardians, in accordance with destination government requirements.
  • On Panama Canal cruises of 16 days or longer, vaccine exemptions will only be accommodated as required by U.S. law and destination requirements. (Unfortunately, vaccine exemptions are not granted for unvaccinated minors under 12.)

If you are an unvaccinated guest, your reservation is not considered confirmed unless you receive an approved exemption. Exemptions are typically approved starting 90 days prior to sailing, in the order in which they were received. If we are unable to approve your request, you will be eligible for a full refund. Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs, (i.e., air fare, hotel, etc.). Guests whose exemptions are approved will be required to review and agree to all the restrictions and protocols prior to boarding the ship.

The number of exemptions we are able to grant is far fewer than the requests we receive. While the decision to vaccinate yourself or your children is obviously a personal one, if you want to guarantee your ability to sail together, we encourage you to consider your vaccination options.

TESTING REQUIREMENTS (UPDATED 8/01/22)

Effective with sailings departing August 4, 2022, in-terminal testing for unvaccinated guests on the day of departure for any voyage is no longer required. Except where differences are specified, all unvaccinated guests age 2 and older must provide the negative result of a lab-administered or supervised self-administered PCR or antigen COVID test taken up to 3 days before embarkation.* (For example, if the sailing is on Saturday, the test may be taken any time from Wednesday.)

* Guests traveling to Bermuda and Canada can take either a PCR test within 72 hours prior to sailing, or an antigen test no earlier than two days prior to sailing, in order to comply with destination regulations.

For voyages visiting Canada, guests will be given a complimentary test on board, within 24 hours of arrival, to comply with destination requirements. Guests traveling on back-to-back cruises 16 days or more will be tested between voyages.

  • Unvaccinated guests who arrive at embarkation without the required pre-cruise test will be subject to a charge for in-terminal testing.
  • Prior to traveling to the cruise terminal, guests should review their pre-cruise test results to ensure it includes their full legal name, date of birth, type of test, date and time sample was taken, test result stating “NEGATIVE” or “NOT DETECTED” and laboratory, testing site, and/or healthcare provider details. Handwritten test results are not acceptable.

Please refer to our COVID-19 FAQs for complete information on testing requirements and resources.

SHORE EXCURSIONS AND DESTINATION REQUIREMENTS
  • Except where specified below, all guests are permitted to go ashore to enjoy one of our tours or independent sightseeing, regardless of vaccination status.
  • Certain destinations have imposed restrictions for unvaccinated guests, and we cannot guarantee that more will not be added.
    • Bermuda, Bonaire, Grand Cayman, San Juan, St. Kitts and Tortola – age 12 and older will have to remain on board
    • Cartagena (Colombia) and Grand Turk – age 18 and older will have to remain on board

If after reviewing the protocols and requirements for unvaccinated guests and vaccine exemptions, you meet the criteria and wish to request an exemption, please submit an application.

TRAVEL INSURANCE - FLORIDA, TEXAS, SOUTH CAROLINA & VIRGINIA BASED SHIPS*

Unvaccinated guests sailing on a ship departing from these states must show proof of travel insurance coverage during check-in. This requirement is currently being waived for children under 12. However, parents are advised that purchasing travel insurance for their children is strongly recommended. Please take note of the following policy requirements:

  • Policy minimum: US$10,000, per person, in medical expense coverage and US$30,000 coverage for emergency medical evacuation and without COVID-19 exclusions.
  • The insurance policy must name the unvaccinated guest as the policy holder or beneficiary and may be purchased from a travel insurance company of the guest's choosing or through Carnival Vacation Protection, which includes the required coverage.
  • Carnival Vacation Protection is available for purchase until 14 days prior to sailing for guests residing in the U.S. (excluding Puerto Rico and Washington), Canada (excluding Quebec), U.S. Virgin Islands (St. Thomas, St. John and St. Croix) and American Samoa. (Note: your booking must be paid in U.S. currency.) Should you wish to purchase Carnival Vacation Protection, please call 1-800-CARNIVAL, your Personal Vacation Planner, or your travel advisor.
  • Unvaccinated guests without the required proof of insurance will not be permitted to sail and no refund will be provided.
* Based on requirements of certain destinations. Some destination ports to which we sail are operated by Carnival affiliated entities under government concessions or licenses.

DOCUMENT OF RECOVERY**

Guests who have recovered from COVID-19 within 3 months of their sailing date do not need the required pre-cruise test if they are at least 10 days past their positive test result date, have no symptoms and produce document of recovery from COVID-19. A Document of Recovery is accepted from both fully vaccinated and unvaccinated guests (with a Carnival-approved exemption) and consists of a paper or electronic copy of the positive viral test result from a certified laboratory (dated no more than 90 days prior to the sailing date).

** Not applicable for sailings to Bermuda

ENHANCED HEALTH SCREENINGS

All guests will be asked to complete an online health questionnaire within 72 hours prior to sailing and undergo enhanced pre-embarkation health screenings, which will include confirmation of their health screening responses, validation of their vaccination documents and COVID-19 testing (if deemed necessary).

We will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board. Guests will be seen by our medical staff and boarding will be approved at their discretion. Secondary screenings (and health checks throughout the cruise) will be performed when necessary.

Any guest who tests positive at embarkation, and their traveling companions in the same stateroom, along with other close contacts, will not be able to cruise and will be provided a future cruise credit. (A close contact is any individual who has been within 6 feet of an infected/symptomatic person for a cumulative total of 15 minutes or more over a 24-hour period within 10 days prior to sailing.) If guests traveled by air to join their cruise, they and their close contacts may be required to quarantine before traveling home.

Quarantine

We have implemented a comprehensive set of protocols with the best interests of the health and safety of our guests, crew, and the destinations we serve as our number one priority. Even with our stringent, multi-layered protocols in place, there may be positive COVID-19 cases during your cruise. Our ships' medical centers have capabilities for diagnosis and testing and are equipped for contact tracing. Our crew is fully vaccinated, receives boosters when eligible and wears masks indoors at all times. Given our protocols, positive cases are far below what communities are experiencing shoreside. However, it is important that you are aware of the following information:

  • In the event guests are in close contact with or exposed to any guest or crew member who tests positive for COVID-19, or display any symptoms for a COVID-like illness during the cruise, they and their close contacts will be required to undergo additional testing and may be required to quarantine in their stateroom until our medical team determines it is safe for them to resume their cruise activities. Guests who are quarantined on board will receive a pro-rated future cruise credit equal to the number of days in quarantine.
  • For guests who must quarantine locally, Carnival will help make quarantine arrangements; however, all related expenses will be the guests' responsibility.

Given the current global travel and health environment, all guests are strongly encouraged to purchase travel insurance prior to departure to protect against unexpected quarantine expenses.

MASKS & PHYSICAL DISTANCING

We highly recommend guests wear face masks while indoors, except when eating or drinking or in their own staterooms, and when in large congregate events outdoors where physical distancing cannot be maintained. Masks are highly recommended during the entire embarkation and debarkation process (except where required by local authorities) and while on public transportation in a U.S. port. Masks are required in the medical center.

As advised by health experts, guests are recommended to use higher-grade masks indoors (such as surgical or KN95) that have two or more layers, completely cover the nose and mouth, fit snugly against the sides of the face and have a nose wire.

Guests are not required to maintain physical distance on board the ship.

YOUTH PROGRAMS®

Carnival Youth Programs are open for children and teens ages 6 months to 17 years. All youth must be registered to participate; registration should be completed pre-cruise. During some cruises, capacity may be limited. Once on board, activity schedules for Camp Ocean™ (ages 2-11), Circle “C”® (ages 12-14), and Club 02® (ages 15-17) are available via the HUB App. Drop off times for children under 2 can also be viewed in the HUB App (fees apply).

CASINO

We appreciate our guests' support of the following protocols which have been implemented with everyone's best interests in mind.

  • There is no smoking in the casino unless you are seated and playing.
  • Seats at gaming tables and slots are reserved for players only.
  • The casino bar is open but is a no-smoking area.
  • Smoking is not permitted in the casino when closed.
  • Smoking is not allowed anywhere on board during refueling.

DESTINATION REQUIREMENTS

It will be necessary to follow the health protocols for every port we visit, which are under the control of local authorities and subject to change without prior notice. All guests, regardless of vaccination status, must come prepared to follow local guidance pertaining to mask wearing, physical distancing, testing/health screenings, etc. Since destination health protocols continue to evolve, the most up-to-date information will be provided in a stateroom advisory.

Travel Authorizations

The following destinations require the completion of a Travel Authorization in advance of boarding the ship. The QR coded provided at the end of the process must be presented at time of check-in. Guests may be denied boarding if the QR is not presented.

  • Bermuda - register on Bermuda's health portal and apply for a Travel Authorization here Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.. A US$40, per person, fee applies for guests age 2 years and older. To complete the process, guests must submit proof of citizenship, picture ID and proof of vaccination.
  • Canada - access ArriveCAN application here Indicates external site which may or may not meet accessibility guidelines. Opens in a new window..
Itinerary Adjustments

Should it be necessary to cancel any or multiple ports, we will do our best to find alternative destinations. However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions.

HEALTHY ONBOARD ENVIRONMENT

Please help us maintain a healthy onboard environment by using the hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. We will also need guests to follow our guidance about the ways to stay healthy on board and when ashore, through daily programming, entertainment systems, announcements, in-stateroom literature, and the Carnival HUB App.

ONLINE CHECK-IN & VERIFLY

Due to new embarkation processes, all guests will need to complete Online Check-In and select an Arrival Appointment. Online Check-In is available for Suite, Platinum and Diamond guests at 16 days prior to sailing; general access begins at 14 days prior to sailing. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and will be asked to return at their assigned time.

Vaccinated guests are strongly encouraged to download VeriFLY Indicates external site which may or may not meet accessibility guidelines. Opens in a new window., a secure, free digital health application that allows them to easily submit required pre-embarkation information, like their vaccine attestation, vaccine card, negative COVID test results (if required), and their health assessment. Completing these tasks before check-in will make embarkation a faster and more seamless experience. Download VeriFLY now from the App Store or Google Play, create your account and get started!

COVID-19 FAQs FOR VACCINATED CRUISES

VACCINES & TESTING

What COVID-19 vaccine types are accepted?

We only accept vaccines that are approved or authorized for emergency use by the U.S. FDA, or the World Health Organization, or the European Medicines Agency (EMA). Some countries and regions on the itinerary may only accept vaccines approved by their regulatory agencies.

Currently approved or authorized vaccine types:

COVID-19 Vaccination Manufacturer Also known as:
Pfizer: 2 Doses Comirnaty / BioNTech
Moderna: 2 Doses Spikevax
Johnson & Johnson: 1 Dose Janssen
AstraZeneca: 2 Doses Covishield / Vaxzevria
Sinopharm: 2 Doses Vero Cell
Sinovac: 2 Doses CoronaVac
Covaxin: 2 Doses
Novavax: 2 Doses Covovax / Nuvaxovid

Exceptions to the above may apply to itineraries that sail to ports where certain vaccine combinations are not accepted.

For updated authorized vaccine information, refer to:

  • authorized U.S. FDA vaccines
  • authorized World Health Organization vaccines
  • authorized European Medicines Agency vaccines

Are mixed vaccines types accepted?

We accept mixed vaccines types only if at least 2 doses of an authorized vaccine were administered at least 28 days apart, with the last dose given at least 14 days before the sailing date. For example: Pfizer (1 Dose) + Moderna; AstraZeneca (1 dose) + Pfizer (1Dose) OR Moderna (1 Dose).

What is considered fully vaccinated?

A guest is considered fully vaccinated 14 days after receiving the last dose in their primary vaccine series. On embarkation day, a minimum of 15 days must have passed since receiving the final dose in a vaccine series. Some destinations define a fully vaccinated guests as someone who has received their booster dose, if eligible.

What is considered "up to date" relative to COVID vaccines?

Up to date means a guest has received all recommended COVID-19 vaccinations, including any booster dose, if eligible. If a guest is fully vaccinated and not yet eligible for a booster, the guest is also considered up to date. Fully vaccinated guests are encouraged to visit the CDC's website Indicates external site which may or may not meet accessibility guidelines. Opens in a new window. to determine when they are eligible for a booster.

Are guests required to be boosted on any of your sailings?

Boosters may be required for specific voyages based on duration and destination requirements. The following voyages require guests, age 12 and older, to be fully vaccinated. In addition, all guests, age 18 and older, who are more than 6 months past the last dose of their initial vaccine series must be boosted (if eligible) in order to sail:

  • Carnival Pride® and Carnival Celebration Europe – All 2022 sailings
  • Carnival Splendor® 23-day Carnival Journey (Transpacific) – September 6, 2022
  • Carnival Spirit® 16-day Carnival Journey (Panama Canal) – September 20, 2022

What kind of proof of vaccination will Carnival accept?

Guests may present an original vaccination document issued by the country's health authority or healthcare provider that administered the vaccination, (i.e., CDC Vaccination Record Card). No photocopies or pictures of the document are acceptable.

A digital COVID-19 Certificate (QR), a record of COVID-19 vaccination from a healthcare provider (original digital email), or a personal electronic health record or government Immunization Information System record is also acceptable.

The name and date of birth on the vaccination card must match the guest's travel documents, and show the guest is fully vaccinated (and boosted when required). Vaccination type, dates and lot numbers must be clearly visible.

What happens if I am a few days short of completing my second dose within 14 days of sailing?

Unfortunately, guests will not be able to sail unless they are fully vaccinated and received their final dose of the vaccine no later than 14 days prior to the sailing date (not including embarkation day). Guests are encouraged to review their vaccination record prior to their cruise and confirm they meet this important requirement. Any one denied boarding for not meeting our requirements will not be allowed to sail and no refund will be provided.

Are fully vaccinated guests required to take a pre-travel COVID-19 test?

Yes. Testing requirements for vaccinated guests can be found here.

What kind of pre-cruise COVID-19 tests are acceptable?

Guests must be tested with a COVID-19 viral test that is either an antigen test or a nucleic acid amplification test (NAAT).

Antigen tests include (acceptable for fully vaccinated guests only):

  • Rapid antigen test
  • Viral antigen test
  • Antigen Chromatographic Digital Immunoassay
  • Antigen Chemiluminescence Immunoassay, or
  • Antigen Lateral Flow Fluorescence

NAAT include (acceptable for vaccinated and unvaccinated guests):

  • PCR - Polymerase chain reaction
  • RT-PCR - reverse transcription real time PCR
  • Quantitative PCR (qPCR)
  • Reverse transcription loop-mediated isothermal amplification (RT-LAMP) test
  • Transcription-mediated amplification (TMA) test
  • Molecular test or molecular diagnostic test
  • Isothermal amplification
  • Droplet Digital PCR or digital droplet PCR (ddPCR)
  • Clustered regularly interspaced short palindromic repeats (CRISPR)

A rapid antigen or rapid PCR test is acceptable (of the test types listed above).

Where can I get a COVID-19 test?

For select sailings, of duration 6 days or longer, departing through August 31, 2022, a limited number of antigen tests will be available at the cruise terminal on the day of sailing. Advance reservations are required, and availability is on a capacity-controlled basis. A non-refundable payment of US$100 per person will be collected by the testing provider at the time the reservation is made (major credit cards and debit cards accepted).

Guests who schedule their test for the day of sailing must still arrive at their arrival appointment. To make a reservation, please use the link designated below for your departure port.

Embarkation Port Reservation Link
Baltimore, Galveston, Long Beach, Mobile, New Orleans, New York, San Francisco and Seattle Reserve here Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.
Miami, Port Canaveral, Tampa Reserve here Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.

Since capacity is limited, we kindly ask this option be used only by those guests who have been unsuccessful in making other testing arrangements.

Additionally, guests may schedule testing with Quest Diagnostics at more than 1,500 locations, including Quest Diagnostics patient service centers and select Walmart and other retail pharmacy locations throughout the U.S. Appointments are required and may be scheduled online via Quest Diagnostic's website Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.. Results are typically available within 48 hours via email or mobile application but Quest advises that turnaround time can fluctuate with demand, supplies and other factors, and vary by region. As with any laboratory provider, pricing for COVID-19 testing services may vary. Guests may qualify for testing at no cost to them through their insurance or the government. We urge guests to check with their health plan or the laboratory provider to see if they are eligible before scheduling a test.

Guests may also contact their nearest health center, pharmacy, state health department, or transiting airport to learn more about their availability for COVID-19 testing.

Is a self-test acceptable?

All guests, irrespective of vaccination status, may consider using self-administered telehealth COVID-19 tests, which have been approved by the CDC to satisfy the pre-cruise testing requirement. The test must be a COVID-19 viral test (NAAT or antigen test) with Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA). The self-test process must happen under live supervision on a video call with a telehealth representative who must confirm the person's identity, observe the specimen collection and testing procedures, confirm the test result, and issue a report that meets the requirements of acceptable proof of a negative COVID-19 test. The telehealth provider must issue a result document that includes all the necessary information which must be presented at the time of check-in. Fully vaccinated guests may consider using one of the following self-administered telehealth viral antigen tests:

Abbott BinaxNOW™ COVID-19 Ag Card Home Test Test kits ship to all 50 states and arrive at your door in three business days or less. Order now. Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.
Radeas Inspire Diagnostics At-Home Health Test Test kits ship to all 50 states and free 5-7 business day shipping is available (expedited shipping can be purchased at checkout). Order now. Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.

What kind of proof of testing will Carnival accept?

A laboratory test record, digital certificate and healthcare record that show first and last name, date of birth, type of test (NAAT or antigen), date and time the sample was taken, test result as either “NEGATIVE” or “NOT DETECTED,” laboratory/testing site or healthcare provider details. Handwritten test results are not acceptable.

If there is doubt as to the authenticity or validity of the test, and the testing facility or healthcare provider is not able to be contacted for verification purposes, embarkation may be denied.

Do I need to send you my vaccine card and test results in advance?

We encourage vaccinated guests to use VeriFLY, a secure, free digital health application that allows them the ability to easily upload required pre-embarkation information, like their vaccine attestation, proof of vaccination, negative COVID-19 test results, and their health assessment. Completing these tasks before check-in will make embarkation a faster and more seamless experience. Unvaccinated guests or vaccinated guests who are unable to complete the VeriFLY process must present the required COVID-19 documentation at the time of check-in.

What happens if I test positive for COVID-19 at embarkation?

Any guest who tests positive at embarkation, and their traveling companions in the same stateroom along with other close contacts, will not be able to cruise and will be provided a future cruise credit. (A close contact is any individual who has been within 6 feet of an infected/symptomatic person for a cumulative total of 15 minutes or more over a 24-hour period within 10 days prior to sailing.)

If a guest traveled by air to join their cruise, and tests positive at embarkation, they and their close contacts will be unable to return home by public transport and may be required to quarantine before traveling home. While Carnival will help make quarantine arrangements, all guests are responsible for expenses associated with quarantine.

I am booked on back-to-back cruises. Will I be tested in between voyages?

Irrespective of vaccination status, all guests will be tested on board, between voyages, if the subsequent cruise is more than 16 days.

Back-to-back guests traveling on another Carnival Cruise Line ship within one day of disembarking their first voyage should inform onboard Guest Services in advance so they can receive the required pre-travel COVID-19 test before they disembark (if the next sailing requires a test, based on cruise length and destination requirements). Guests must present their negative test results upon arrival at the cruise terminal for their next voyage.

Back-to-back guests traveling on another Carnival Cruise Line ship within 2-7 days of when they disembark their first voyage should present proof of their previous cruise to the health screening staff at check-in so they can receive the required pre-travel COVID-19 test at the cruise terminal (if the next sailing requires a test, based on cruise length and destination requirements).

The test will be offered on a complimentary basis for both vaccinated and unvaccinated guests.

What if I forget my vaccination card or test results?

Unfortunately, guests who are unable to provide the required proof of vaccination will not be able to board and will not receive a refund. Guests who arrive at embarkation without a required test will be charged for in-terminal testing.

Will the crew be vaccinated?

Yes, our crew is fully vaccinated and receiving booster shots when eligible.

VACCINE EXEMPTIONS

How far out are you accepting vaccine exemption requests?

The process is currently open for sailings through December 31, 2022. Guests will be notified when this period is extended.

Since vaccines have been approved for children, are you requiring them for kids of ages 5-11?

Vaccines are not required for children ages 5-11. However, given the limited number of vaccine exemptions we are able to grant, we encourage families to consider their vaccine options if they want to guarantee their ability to sail together.

If my child is under 5, do I need to request a vaccine exemption?

Children under 5 do not need a vaccine exemption. However, they are still expected to follow our COVID protocols i.e., pre-cruise and embarkation day testing (where applicable), and destination restrictions, etc. Please read full details at our COVID-19 Guest Protocols page.

When will I know if my vaccine exemption request was approved?

Requests are typically processed within 90 days, after the booking is paid in full, in sailing date order, and once we have finalized the estimated vaccinated guest count.

What happens to my non-refundable air if my vaccine exemption request is not approved?

Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs (i.e., air fare, hotel).

Do vaccination exemptions apply for individuals recently recovered from COVID-19?

Guests sailing on vaccinated cruises are required to be fully vaccinated. A Document of Recovery from COVID-19 or blood antibody tests do not replace a primary vaccination series.

TRAVEL INSURANCE

Do unvaccinated guests need to purchase travel insurance in order to cruise with Carnival?

Yes, if sailing on a ship departing from Florida, Texas, South Carolina or Virginia. Guests must show proof of travel insurance coverage during check-in. This requirement is currently being waived for children under 12. Not having the required proof of insurance will result in denied boarding and no refund will be provided.

HEALTH QUESTIONNAIRE & SCREENING

What happens if I have a positive COVID-19 test within 10 days of sailing?

Please do not go to the cruise terminal if you tested positive within 10 days of sailing. Call 1-800-314-9859 to cancel your cruise within 24 hours of receiving your positive test result. You will receive a future cruise credit. For more information on symptoms of COVID-19, please visit the CDC's website Indicates external site which may or may not meet accessibility guidelines. Opens in a new window..

If I forget to complete the online health questionnaire, can I complete it at check-in?

Yes, you can complete it at the time of check-in.

What happens if I have symptoms for a non-COVID illness?

If you have been treated for a non-COVID illness within the last 14 days, please bring a note from your doctor to the cruise terminal along with your required pre-travel COVID-19 test. The note should include a specific diagnosis and any test results obtained. At the terminal, you will be seen by our medical team and they will determine if you are permitted to sail. Your doctor's note should not contain vague diagnoses such as “viral syndrome” and “cough” as they do not help us determine your risk for having COVID-19.

Do I need to obtain a Travel Authorization or complete a health questionnaire for any destination?

Guests visiting certain destinations are required to obtain a Travel Authorization or complete a health questionnaire prior to visiting the said destinations. For a list of destinations, please read full details at our COVID-19 Guest Protocols page.

EMBARKATION/BOARDING

Do Platinum and Diamond guests receive priority boarding and early access to their staterooms?

Given our focus on the implementation of our health and safety protocols, we have adjusted how we deliver priority check-in. All guests will need to complete Online Check-In, which will open 14 days prior to sailing. Platinum and Diamond guests will be given two days advance access to select their preferred Arrival Appointment. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and will be asked to return at their assigned time. Due to enhanced cleaning and sanitation, staterooms may not be ready at the time of boarding for the early Arrival Appointments.

If I miss the ship at the home port, will I be able to join at the first port of call?

Guests who miss the ship at the home port will not be able to join at the first port and no compensation will be provided.

How are you handling the safety drill?

All guests must participate in a mandatory self-muster process. This means that as soon as they get on the ship, they should locate their muster station (it's on their boarding pass and on the Carnival HUB App) and find their way there to check-in with our team. We will provide a demonstration on how to wear a life jacket. Afterwards, they should watch our safety briefing which will play on the in-stateroom TV.

QUARANTINE

What happens if I show symptoms of COVID-19 or test positive at embarkation or during the cruise?

  • If guests traveled by air to join their cruise and test positive at embarkation and are not able to cruise - or test positive during the cruise - they and their close contacts may be required to quarantine before traveling home.
  • In the event guests are in close contact with or exposed to anyone who tests positive for COVID-19, or display any symptoms for a COVID-like illness during the cruise, they and their close contacts will be required to undergo additional testing and may be required to quarantine in their stateroom until our medical team determines it is safe for them to resume their cruise activities.
  • Guests who are quarantined on board will receive a pro-rated future cruise credit equal to the number of days in quarantine.
  • For guests who must quarantine locally, Carnival will help make quarantine arrangements; however, all related expenses will be the guests' responsibility.

ONBOARD EXPERIENCES

Although I don't gamble, will I still be able to watch others play in the casino?

The casino will be limited to guests who are actively playing and their companions only.

Are there any activities and events that won't be offered?

Most of our usual fun activities and events will be offered. However, the following events will be temporarily not available: Seuss-a-palooza Parade, Seuss-a-palooza Story Time, Green Eggs & Ham Breakfast, Photo Time! With Dr. Seuss®, Towel Animal Theater and Behind the Fun Tour.

What if I don't want my stateroom to be serviced?

All staterooms will be serviced once daily. However, you may opt out of the daily stateroom service by informing your stateroom attendant.

What happens if I am asked to isolate on board?

Guests who test positive for COVID-19 will move to isolation staterooms that are closer to the Medical Center and will enjoy complimentary amenities like Wi-Fi and room service, along with regular visits or tele-consultations with medical staff to monitor their wellness. Guests will receive a pro-rated future cruise credit equal to the number of days in isolation.

How have you improved your medical center?

Our medical center facilities have been enhanced and protocols improved to provide the necessary care for any COVID-19 related cases that may arise. When necessary, medical appointments will be scheduled virtually or in your stateroom. In the event we have suspected cases of COVID-19, we will be able to isolate, test and treat patients and will coordinate assistance with our group of health experts and relevant public health authorities.

Have you improved your indoor ventilation systems?

Indoor ventilation systems have been enhanced to provide frequent exchanges of fresh ocean air and modified for greater particle filtration.

GOING ASHORE

What happens if the ship misses a port of call?

If we miss any or multiple ports of call, our team will do all possible to find replacement ports. If secured, guests will receive a refund if there is any overage between the taxes, fees and port expenses of the cancelled and the replacement ports. In the event we are unable to secure replacement port(s), the taxes, fees and port expenses will be refunded to the guest's Sail & Sign® account. Additionally, any pre-purchased Carnival shore excursions for the cancelled port(s) will be automatically refunded to the guest's onboard account. Should there be additional sea days, our entertainment team will be ready to make your time on board fun and memorable.

GUESTS WITH DISABILITIES

If I require oxygen and/or dialysis during my cruise, may I still travel?

Unfortunately, we are unable to accept guests who use oxygen or depend on hemodialysis on sailings scheduled to depart through September 30, 2022. Our medical experts have determined, that for the guest's own safety, this is the right decision.

We remain optimistic that our approach on future sailings will become more flexible.

Carnival Cruise Line Refund* and Cancellation Policy for COVID-19

The following information applies to all sailings scheduled during the declared Public Health Emergency involving COVID-19. Except as specifically stated below, or as otherwise provided in the Ticket Contract for your cruise, the standard cancellation policies and penalties described in the Ticket Contract apply.

Cruise Cancelled by Carnival

  • If your cruise is cancelled by Carnival, or boarding is delayed by three days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Carnival or an optional Future Cruise Credit (“FCC”).

Cruise Cancelled by Guest

  • If you, your family members living with you in the same household or travelling companions assigned to the same stateroom cancel a cruise booking due to testing positive for COVID-19 within 10 days of embarkation, you and they are entitled to a FCC for the amount paid to Carnival. If you have close contact with a confirmed or suspected COVID-19 case within 10 days of embarkation, and Carnival deems you are unfit to travel because of the confirmed or suspected COVID-19 case, you are eligible for a FCC.

  • To qualify for the FCC, you are required to notify Carnival within 24 hours of receiving a positive COVID-19 test result. You must present your verified positive test result in a form acceptable to Carnival, i.e., a laboratory test record, digital certificate or healthcare record, which indicates your full legal name, date of birth, type of test, date and time sample was taken, test result stating “POSITIVE” and laboratory, testing site, and/or healthcare provider details. Handwritten test results and photographs of at home test results are not acceptable.

Denial of Embarkation or Reboarding; Quarantine and/or Disembarkation

  • If you, your family members, travelling companions or other close contacts are denied embarkation or reboarding, or quarantined or disembarked during the voyage, due to a positive COVID-19 test or being suspected of having COVID-19, you and they are entitled to a FCC for the amount paid to Carnival in the event of denial at embarkation, or a pro-rated FCC of the unused portion of your cruise fare in all other cases.

  • If you are denied embarkation or reboarding, or are disembarked or quarantined during the voyage, for failure to comply with the Carnival COVID-19 Guest Protocols in effect at the time of the cruise, you shall not be entitled to a refund or compensation of any kind. Please refer to the Ticket Contract issued for your cruise for complete details.

*All refund requests must be made within 90 days of the scheduled embarkation date or you will only be entitled to a Future Cruise Credit for the amount specified. Please call 1-800-CARNIVAL to request your refund.