Once you arrive at the airport, please collect your luggage and a Carnival representative will meet you as indicated below:
- Domestic flight arrivals (to/from Canada): Within the baggage claim area
- International flight arrivals (including the U.S.): After exiting Canadian Customs area
If you are unable to locate a Carnival representative, please use the airport courtesy phone to have them paged. You will then be escorted to your pier transportation, provided Destinations North America; service begins at approximately 10:30 AM. Destinations North America can be reached at 604-641-1221 between the hours of 8:00AM to 4:00PM. Should you require assistance after hours, please call 778-888-9234.
If you arrive prior to your sail date, please return to the airport on cruise day at 11:00 AM and proceed to the International arrivals bus bay area. Once there, a Carnival representative will meet and escort you to your pier transportation.