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Carnival Cruise Line Prohibited Items, Exemptions and Other Considerations

Carnival Cruise Line prohibits weapons, illegal drugs and certain items that could interfere with the safe operation of its ships or compromise the safety and secure environment of its guests and crew.  Carnival conducts security scanning of all luggage and reserves the right to confiscate any item, which in Carnival’s sole discretion, is deemed dangerous or can pose a risk to the vessel or its guests. Items will be removed and disposed of and no compensation will be provided.   

 

We suggest all luggage be unlocked before turning it over to the porters in order to avoid any inconvenience or delay in delivering the luggage to your stateroom. For additional information, please refer to the terms and conditions of the Cruise Ticket Contract. 

Before you pack, please take the time to review the following.

Prohibited Items

• Any illegal narcotics/drugs including synthetic, designer drugs, Cannabidiol (CBD) and medical marijuana. While certain CBD products used for medicinal purposes may be legal in the US, they are not legal in all the ports we visit and therefore are also considered prohibited items. 
• All weapons and any item made, adapted or intended for use as an offensive weapon: firearms (including replicas, imitations and their components), spears or spear guns, crossbows, crossbow bolts and long bow arrows; blunt weapons, including knuckle dusters, brass knuckles, clubs, coshes, batons, flails or Nunchaku; sharp pointed weapons, including throwing stars; air, BB, pellet pistols or rifles, stun devices and tasers, any projectile-weapon, including paintball guns, etc.
• All items containing incapacitating substances, such as gas guns, tear gas sprays, mace, phosphorus, acid and other dangerous chemicals that could be used to maim or disable
• All ammunition
• All explosives, including imitation explosives and devices
• Fireworks, flares, pyrotechnics
• Flammable substances and hazardous chemicals (e.g., petrol, methylated spirits, paint thinners)
• Compressed gas tanks, bottles, cylinders including dive tanks, propane tanks and aerosol cans (Refer to Exemptions)
• Alcohol (hard liquor) and beer
• Wine or champagne beyond the allowable limit of one 750 ml bottle per adult (21 years of age or older). Port, Vermouth, Sherry and other fortified wines cannot be brought on board even in the allowable limit.
• Non-alcoholic beverages in containers other than a can or carton; excessive quantities per person (over 12 cans/cartons per person); excessive size per can/carton (over 12 ounces each)
• Electrical and household appliances containing any kind of heating element, such as irons, clothes steamers, immersion heaters, heating blankets, water heaters, coffee machines, hot plates, toasters, heating pads, humidifier, etc. (All Carnival ships provide facilities with ironing boards and irons; fleet-wide valet laundry service is also available for a nominal fee.)
• Knives, scissors and open razors. (Recreational dive knives are allowed but must be held in the custody of the Guest Services Manager or Chief Security Officer and must be checked out/in by the owner for dive excursions during the cruise. Large scissors used by scrapbook and quilting enthusiasts are at times permitted with prior notification from the Security Services Department but are held on board in the same manner as dive knives.)
• Handcuffs or other restraining devices
• Self-balancing hover boards and air wheels
• Emergency Position Indicating Radio Beacons (EPIRB), communication scanners, wideband receivers, satellite phones, transformers, lasers and laser pointers. 
• Satellite disk, routers and other internet related equipment  
• Curtains, drapes or hanging room dividers
• Boom boxes/large radios
• Candles and incense
• Helium filled balloons 
• Inflatable kiddie pool
• Hookahs
• Any footwear with wheels, such as, Heely’s type shoes
• Kava  
• Surfboards, boats and canoes 
• Fish of any kind; if fish are caught during an excursion, they must be shipped home

 

Exemptions and other considerations

• Aerosol cans containing personal grooming products are allowed 
• Personal grooming devices such as hair dryers, flat irons, curling irons, shavers, and other electrical devices, such as fans (no larger than 12" in diameter), power strips, multi plug box outlets/adaptors, and extension cords (without surge protectors) are allowed when used with proper caution.  However, if such devices are determined to pose a hazard, they will be removed and returned on debarkation morning
• Guest must use earphones when listening to music or watching shows/movies on personal devices in public spaces. Bluetooth, portable and wireless speakers are only permitted within your stateroom and must be used respectfully and at reasonable sound levels and times of day. Carnival reserves the right to amend this policy for the comfort and enjoyment of our guests.  Please check your pre-cruise notifications for your specific cruise. Large speakers/radios are always prohibited on board and will be confiscated.
• Medical gas bottles/oxygen cylinders are allowed in connection with a certified medical condition,but cannot be packed in baggage. Oxygen cylinders must be delivered to Guest Services and stored in a designated safe area
• CPAP machine will need to be packed in carry-on luggage. Carnival carries distilled water, which can be purchased either pre-cruise (Carnival’s Fun Shops at 1-800-522-7648) or on board by contacting Room Service.  Guests bringing their own distilled water, must hand carry along with their CPAP machine
• Small, personal-sized coolers no larger than 12” x 12” x 12” for the purpose of housing, small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage
• Pets/live animals:  Only qualified service dogs trained to perform a specific task for a guest with a disability are allowed
• Flowers and plants:  Only permitted if ordered through Carnival.  Flowers/plants cannot be taken off the ship at any port
• Musical instruments: Are allowed, however, if a noise complaint is received, the instrument will be confiscated and returned to the guest on debarkation morning
• Ham radios/amateur radio equipment
• Google-type glasses are permitted on board in public areas, but cannot be worn at any gangway operation
• Digital Cameras/Camcorders, DVDs/VCRs, USB sticks, iPods, Nintendo/X-Box Play Units cannot be used with the TV in the guest stateroom or suite as the connection ports are disabled
• Due to concerns for food safety and contamination prevention, any food items brought on board must be pre-packaged and unopened.  Homemade items or pre-cooked foods are not allowed.  We are unable to provide food preparation, refrigeration or storage for personal food or beverage items
• Seashells may be brought on board if they appear to be clean and sanitized and do not have the odor of a living organism

 

Items for Port Use Only

The following items may be brought on board, but can be used off the ship, while in port only. All items must be stored in the guest’s stateroom.  

• Drone(s) are allowed, but must be held in the custody of the Chief Security Officer and must be checked out/in by the owner for PORT USE ONLY.
• Snorkel gear
• Segways
• Skateboards
• Golf clubs
• Fishing rods
• Tennis rackets
• Kites
• Roller blades or skates
• Metal detectors
• Beach chair
• Umbrella
• Beach Tent
• Boogie Boards (maximum 42 inches in length)
• Portable Folding Bicycles (maximum 20 inch tires)
• Floatation devices:  For the comfort of all our guests, rafts, tubes and floatation devices other than those used as life preservers (water wings) cannot be used in the swimming pools on board
• Collapsible wagons - For the safety of our guests, the wagon cannot be rolled onto/off the ship during embarkation and debarkation and cannot be rolled off/onto the ship while in port  

 

Please Note: It is the responsibility of the guest to check the local laws of each port as Carnival will not be responsible for confiscated items by foreign governments.


Items that cannot be taken off the ship in the United States

The following items cannot be taken off the ship in the U.S. during the cruise or on debarkation day. U.S Customs and Border Protection (CBP) performs agricultural inspections to protect the U.S from potential carriers of animal and plant pests or diseases that could cause serious damage to America's crops, livestock, pets and the environment.

• Animal products 
• Unsealed food items
• Fruits and vegetables
• Agriculture and horticulture products
• Plants/cut flowers
• Ship property

 

Carnival’s  Liquor and Beverage Policy states that guests are prohibited from bringing water, sodas and other non-alcoholic beverages on board that are packaged in bottles.

We know some of our guests are accustomed to bringing on board their own supply of bottled water, so for your convenience, bottled water can be pre-purchased prior to your cruise by visiting www.carnival.com/funshops.  Water will be delivered to your stateroom on embarkation day. Bottled water may also be purchased on board by contacting Room Service. Once on board, your purchase is non-refundable; you may take home any unopened bottles.

 

$9.95 USD (plus an 18% delivery fee) for a 12-pack of bottled water (16.9-ounce bottle/500-ml bottle)

$3.95 USD (plus an 18% delivery fee) for 1 large bottled water (50.72-ounce bottle/1.5-liter bottle)

$20.00 USD (plus an 18% delivery fee) for 8-pack of bottled water (50.72-ounce bottle/1.5-liter bottle) 

 

Carnival carries distilled water which can be purchased either pre-cruise or once on board. For pre-purchase, please contact our Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. For purchase on board, please contact Room Service. Should you wish to bring your own distilled water with you, it must be hand carried along with your CPAP machine.

 

Proper travel documentation is required at embarkation and throughout the cruise. Even though a guest has completed registration using Online Check-in, it is still the responsibility of the guest to present the required travel documents at the time of embarkation. Guests should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation.

 

Except where it is a mandatory requirement, Carnival highly recommends that all guests travel with a passport.  The passport must be valid for at least six months after the last day of the cruise. This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one. Additionally, this will enable guests to fly from the United States to meet their ship at a foreign port should they miss their scheduled port of embarkation and allow guests who must disembark the ship before their cruise ends, due to an emergency, to fly back to the United States without significant delays and complications.

 

Europe and Transatlantic Cruises

U.S citizens are required to carry a passport, valid for six months beyond the return date of their voyage. Guests are not required to have a Schengen Visa or other visas.

 

Domestic Cruises

For cruises that begin and end in the same U.S port, the following WHTI-Compliant Documents are acceptable for cruise travel. These standard forms of documentation will enable the Department of Homeland Security to identify a traveler quickly and reliably. If a picture I.D. is not affixed to the WHTI-compliant document, a picture I.D. is required (a valid, unexpired government-issued photo I.D. for all guests 16 years of age or older).

 

• U.S. Passport
• Passport Card
• State Enhanced Driver's License
• Certificate of U.S. Naturalization
• Native American Indian Card*

US-born citizens may also use a birth certificate (issued by a government agency and accompanied by government-issued photo I.D.) for voyages that begin and end in the same U.S port, calling on WHTI destinations only. 

 

A passport is required for voyages beginning and ending in different U.S. homeports.

 

For cruises that visit Greenland, all guests are required to carry a passport with validity of at least 6 months after the last day of the cruise.

 

Guests who have committed or been convicted of a crime may not be allowed into Canada - for more information, click here.

 

Air Travel

All persons are required to carry a valid, unexpired U.S. passport for air travel to or from the United States, Canada, Mexico, the Caribbean and Bermuda. The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory (Puerto Rico and the U.S. Virgin Islands: St. Thomas, St. John, and St. Croix). 

 

Effective May 7, 2025, the U.S. Department of Homeland Security will require every state and territory resident to present a REAL ID-compliant driver’s license or another acceptable form of identification, such as a passport or enhanced driver’s license, to go through airport security and board a flight within the U.S.  If you will be flying to one of our cruise homeports within the U.S. on/after this implementation date, please ensure you have an acceptable document for your air travel. Visit  www.tsa.gov/real-id for more information.

Note: All guests must still have WHTI-compliant travel documents (proof of citizenship and/or appropriate visas) in order to cruise.  

 

Names on Travel Documentation

It is important that the guest's full name (first name and last name) on the cruise and airline tickets be the same as the guest's unexpired, government-issued photo I.D. that will be used for travel identification. In the event of a different name on the cruise/airline ticket and the guest's photo I.D. because of a marriage, divorce or a legal name change, documentation (original or clear, legible copy) supporting this change is required at embarkation, such as a marriage certificate, marriage license or legal name change court document. Failure to bring documentation bridging the name differences could result in denial of boarding.

Note: For guests about to or recently married, we strongly recommend that, if the unexpired government-issued photo I.D. is in the maiden name, the cruise booking be made in the maiden name (do not include the married name).  If the reservation was made in the married name, but the unexpired government-issued photo I.D. is in the maiden name, documentation (original or clear, legible copy) supporting this change is required at embarkation, such as a marriage certificate or marriage license. Failure to bring documentation bridging the name differences could result in denial of boarding. 

 

Traveling with Minors

When traveling with a minor where one parent or both parents or legal guardians are not cruising, we strongly recommend bringing an original, signed letter from the absent parent(s) or legal guardians authorizing the minor to travel with you. If there is no second parent with legal claims to the minor (due to sole custody, deceased, etc.) other relevant paperwork, such as a court decision, death certificate, birth certificate naming only one parent, would be useful to bring in place of a signed letter. This will expedite processing by the Department of Homeland Security. 

 

Citizens of U.S. Territories and Commonwealth

Guests will follow the same travel documentation requirements. U.S. Territories and Commonwealth include: Puerto Rico, Guam and the U.S. Virgin Islands (St. Thomas, St. Croix and St. John), America Samoa, Swains Island and the Commonwealth of the Northern Mariana Islands.

 

Valid U.S. Passport

U.S. citizens may present a valid, unexpired U.S. passport when traveling via air, land, or sea. Carnival highly recommends that all guests travel with a passport valid for at least six months beyond completion of travel.  

Guests may apply for passports at passport-acceptance facilities nationwide. For information about U.S. Passports, visit www.travel.state.gov. 

Expedited passport services are also offered by VisaCentral. For more information, visit www.visacentral.com/carnival or call 877-559-4875 and identify yourself as a Carnival Cruise Line guest and mention ‘Carnival Account 75020’ for discounted rates on VisaCentral service fees. 

 

The Passport Card

The passport card cannot be used to travel by air outside the United States.

U.S. citizens may present a limited-use, wallet-size passport card. The passport card will only be valid for land and sea travel between the United States and Canada, Mexico, the Caribbean region, and Bermuda.

 

State Enhanced Driver's License (EDL)

The State Enhanced Driver's License (EDL) cannot be used to travel by air outside the United States.

Several states are working with the Department of Homeland Security to develop an EDL for U.S. citizens residing in their states. This document will denote both citizenship and identity and will facilitate the entry process at land and seaports of entry. The words ‘Enhanced Driver's License’ as well as the American flag will appear on the license. The following states issue this type of WHTI-compliant document: Michigan, Minnesota, New York, Vermont, and Washington.  

A driver's license with a gold circle with star cutout in the right upper corner is a Real ID driver's license; it is not an Enhanced Driver's license and cannot be used as proof of citizenship but can be used as picture identification.

 

Original Certificate of U.S. Naturalization and a Government-Issued Photo I.D.

The Certificate of U.S. Naturalization (form N-550 or N-570) is a document issued by the U.S. government (USCIS) as proof of a foreign-born person who has obtained U.S. citizenship through naturalization (a legal process of obtaining a new nationality). Photocopies of the original document are unacceptable.

 

*Native American Indians

These cards cannot be used to travel by air outside the United States.

• Form I-872 American Indian Card
• Enhanced Tribal Card (when available)

 

Traveling with a Birth Certificate AND Photo Identification

 

Birth Certificate Information

The following are acceptable:

• An original or copy of a birth certificate issued by a government agency (state/county/city) or the Department of Health and Vital Statistics
• A clear, legible copy (photocopy) of a birth certificate that was originally issued by a government agency (state/county/city) or the Department of Health and Vital Statistics. The copy does not need to be notarized or certified.
• Birth Certificate Card
• A Consular Report of Birth Abroad
• Internationally adopted children (under the age of 18): If the adoptive parent was not issued a birth certificate, we will accept as proof of citizenship, a Certificate of Citizenship by the U.S. and adoption paperwork. A Certificate of Citizenship is issued by the U.S. once the adoption is finalized.
• Guests may obtain a copy of a birth certificate by contacting: The Department of Health and Vital Statistics at: www.vitalchek.com. If the guest has laminated their birth certificate, it is acceptable.

 

Birth certificates from Puerto Rico issued prior to July 1, 2010, are not valid forms of proof of citizenship and are not accepted by U.S. Customs and Border Protection. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo I.D. with a validated birth certificate issued after July 1, 2010.

 

AND

 

Photo Identification

A unexpired government-issued photo I.D. is required of all guests 16 years of age and older. The following are acceptable:

• Driver's License (a temporary Driver's License with photo is acceptable)
• Driver's Permit
• School/Student I.D. (acceptable for guests 16/17/18 years of age)
• Government-issued identification card including a U.S. Military I.D. with photo (city/state/federal)
• Government-issued Trusted Traveler Program Membership Card (NEXUS/SENTRI/FAST) - for photo identification use only

 

 

Unacceptable Forms of Documentation

• Copies of any WHTI-Compliant document
• Driver's License as the only proof
• A temporary driver's license (paperwork without a photo I.D.)
• Voter's Registration Card
• Trusted Traveler Program Membership Card (NEXUS/SENTRI/FAST) - may be used for photo identification use only
• Baptismal Papers
• U.S. Military I.D. as the only proof
• A Dependent Military I.D. that is issued to the spouse and children of military personnel is not acceptable
• U.S. Military Discharge Papers
• No Record of Birth certificate: a certificate issued by the Department of Health and Vital Statistics showing that they have no records on this person
• Hospital certificate, hospital-issued birth notice, Certificate of Live Birth, live record of birth or announcement of birth

 

 

To help you plan, we suggest you limit your luggage to a maximum of one bag per person, if traveling on cruises of 3-5 days duration, and no more than two bags per person, for cruises of 6 days or longer. In addition, you must personally carry-on any boarding documentation (passports, Visas, I.D), valuables, medications and items which require special handling.

Guests who are scheduled to arrive at the terminal before 1:30 PM, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted.

Checked baggage service is only available until 2 hours before the ship's published sailing time (printed in the cruise documents).  Guests arriving after this time will be responsible for taking their bags on board.  

Each checked suit case and carry-on suit case should not weigh more than 50 pounds, and when lying flat, bags must not exceed 16 inches high by 24 inches wide (the length of the bag is not a factor). For security screening purposes, all luggage should be unlocked. Oversized luggage and locked luggage may cause delivery delays.  

Personalized luggage tags are included in the guest’s Electronic Documents (available once online check-in is completed). It is not necessary to print the tags in color.

Carnival luggage tags must be affixed to your baggage prior to arriving at the terminal.  Additional tags can be obtained at curbside from the porter. Porters will re-tag any luggage tag with a TBA cabin assignment.   

Curbside porters are customarily provided a $1 tip per bag.  They are not employees of Carnival and should a guest experiences any problems, they must report it to porter management on site.

Since the screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process, large coolers are not permitted as carry-on or checked luggage. Small, personal-sized coolers, no larger than 12 inches x 12 inches x 12 inches, for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage.


Airline Luggage Restrictions

If traveling by air, guests are encouraged to contact the airlines directly to determine luggage restrictions and fees.   

To help you plan, on cruises of 3-5 days, please limit your luggage to a maximum of one bag, per person. On cruises of 6 days or longer, no more than two bags, per person. Each checked bag and carry-on bag should not weigh more than 50 pounds and, when lying flat, bags must not exceed 16 inches high, by 24 inches wide (the length of the bag is not a factor). For security screening purposes, all luggage should be unlocked. Oversized luggage and locked luggage may cause delivery delays.  

You must personally carry-on any boarding documentation (passports, visas, I.D), valuables, medications and items which require special handling or that you need access to while your checked luggage is being delivered. And don't forget your personal toiletries (travel size or standard container size).

There are a number of must-pack items that we recommend every cruiser consider when preparing for a Carnival cruise.  Before you get started, check out our What to Wear section and research the weather forecast for the ports you’ll be visiting to determine exactly what you will need to bring.  In addition, here are some other recommended items: 

 

• Collapsible daypack or bag
• Sunglasses
• Rain jacket or poncho and/or small umbrella
• Sunscreen and insect repellent
• Translation and guide books
• Books and magazines
• Binoculars (to see the beautiful wildlife in Alaska)
• Phone chargers
• Camera

 

Checked baggage service is only available until 2 hours before the ship's published sailing time (printed in the cruise documents). Guests arriving after this time will be responsible for taking their own bags on board.

 

What Not to Pack

In order to maintain a safe and secure environment, Carnival prohibits certain items on board, such as weapons, candles, irons, alcohol, or other dangerous goods. Carnival conducts security safety scanning of all luggage and if prohibited items are found, they will be removed and disposed of and no compensation will be given. Please review our list of Prohibited Items before shutting your suitcase.

Cruisers love the fact they “only have to unpack once”.  And while your destination, itinerary and personal style will dictate which outfits you bring, we want to share our guidelines and suggestions.  A Carnival ship has it all, from fine dining to casinos and shows to sunbathing, so here are some tips on how to dress to play or party.

Daytime:  Casual and Comfortable

Casual attire is the order of the day when the sun is up, which can include:

• Shorts, capris, khakis and jeans
• T-shirts, polo shirts, blouses and tops
• Summer dresses
• Exercise and athletic gear, lightweight sweater, pull-over or jacket
• Bathing suit, cover-up, hat or visor
• Comfortable rubber-sole flat shoes, sneakers, water shoes or non-slip boat shoes with traction

Please note: Select activities and shore excursions may require closed-toe shoes. Footwear with wheels is prohibited on board our ships.

 

 

Evening:  Cruise Casual to Cruise Elegant (Sharp & Chic) 

As we head into the evening, the dress code takes on multiple definitions, depending on your plans, the venue or the event.

Most nights, the dress code in the main dining room(s) for everyone is Cruise Casual:

• Men and boys: sports slacks, khakis, jeans, tailored dress shorts and collared dress, casual or polo shirts
• Women and girls: summer dresses, casual skirts, pants, capris, dress shorts, jeans, blouses and tops
• Kids:  Take a cue from the adult dress code, but at a kid-level
• Not permitted: cut-off jeans, men’s sleeveless shirts, t-shirts, gym or basketball shorts, exercise and athletic gear, baseball hats, flip-flops and bathing suit attire
• For itineraries 6 days or longer, bring your legwarmers, shoulder pads and neon-colored outfits for the ‘80s Rock-N-Glow Deck Party and a white outfit for our epic White Night Party.

 

On certain special nights, our main dining rooms celebrate our Cruise Elegant festivities and we invite guests to enjoy a special night out in a sharp and chic way.

 

• 5 days or shorter cruises will have one Cruise Elegant evening
• 6 days or longer cruises will have two Cruise Elegant evenings

 

On longer cruises, the first Cruise Elegant evening is scheduled for the second or third evening of the cruise.  Depending on itinerary, the next Cruise Elegant evening is the second or third evening prior to the end of the cruise. 

 

Cruise Elegant attire can include:                                      

• Men and boys: dress slacks, dress shirts, and sport coats (suggested); some men may even choose to wear a suit and tie or tuxedo
• Women and girls: dresses (party or cocktail), pantsuits, elegant skirts and blouses; some women may also wear evening gowns
• Kids: Take a cue from the adult dress code, and think school dance or nice party clothes
• Not permitted: jeans, men’s sleeveless shirts, shorts, t-shirts, sportswear, exercise and athletic wear, shorts, baseball hats, flip-flops and bathing suit attire 

A good rule of thumb is to dress for a special occasion.

 

 

The Steakhouse and Rudi's Seagrill dress requirements follow the dress code specified for the main dining room(s). 

 

The Lido Restaurant is open daily for breakfast, lunch and dinner and has a more relaxed dress code than the main dining room(s); however, please respect that the Lido Restaurant is not the pool area. Shirts, bathing suit cover-ups and footwear should be worn at all times.  Please dry off completely as wet floors are a safety hazard.

 

Casinos, bars, retail shops, lounges and theaters are frequented by guests who dress according to daytime to nighttime standards. Basic rules still apply no matter the time of day – no swimsuits, wet clothes, or bare feet.

 

Please Note: All guests are expected to ensure their clothing and accessories are respectful to fellow guests. Specifically, items worn during the cruise should not contain any message that may be considered offensive or contain nudity, profanity, sexual innuendos/suggestions. In addition, clothing and accessories should not promote negative ethnic or racial, commentary, hatred, or violence in any form. 

 

Carnival Journeys and Holidays

• Carnival Journeys cruises feature a Throwback Sea Day in which we go back in time to relive the ‘80s during the day and the true elegance of formal evening and the original Captain’s Celebration at night. Guidelines for elegant evening apply, and formal gowns and suits/tuxedos are encouraged.
• Carnival knows how to celebrate! Feel free to bring a special outfit for our “Ugly Sweater Contest” in December, “Frightfully Fun” Halloween cruises, or to show your team spirit when there are big sporting events. Please note that costumes with full masks are prohibited, but half masks are allowed.

 

 

 

 

The policy below is for cruise departures from the U.S.; for cruises sailing from Australia, click here. 

 

Drinking Alcohol On Board

The minimum age for the purchase and/or consumption of alcoholic beverages in the bars, lounges and gift shops is 21 years of age. Carnival reserves the right to request ID prior to the purchase of alcohol and refuse the sale of alcohol to anyone. 

 

Bringing Liquor and Beverages On Board - Embarkation

Guests are prohibited from bringing water, sodas and other non-alcoholic beverages that are packaged in glass or plastic bottles.

 

On embarkation day, a small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, energy drinks, juice, and milk), packaged in cans or cartons, may be brought on board and must be in the guest's carry-on luggage. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12-ounces/354-ml each or less, per person.

 

Guests are prohibited from bringing alcoholic beverages on board with the following exception - at the beginning of the cruise during embarkation day only, guests (21 years of age and older) may bring one 750-ml bottle of sealed/unopened wine or champagne, per person, in their carry-on luggage.* Outside this exception, all liquor, beer, other forms of alcoholic and non-alcoholic beverages are strictly prohibited in both carry-on and checked luggage and such items will be confiscated and discarded and no compensation will be provided. Guests sailing with us on back-to-back cruises are entitled to bring the same quantity as stated in this policy, per cruise. The additional quantities will be stored for safekeeping at the start of the first cruise and will be given to the guest as each following cruise begins.

* Port, Vermouth, Sherry and other fortified wines cannot be brought on board. 

 

Corkage Fee

Should guests wish to consume their wine or champagne in the main dining room, specialty restaurant or bar, a $15.00 USD corkage fee, per 750-ml bottle, will be charged. A corkage fee is a charge that is assessed, at time of service, for every bottle that is served and not bought on the premises.

 

Bottled Water

For convenience, guests can purchase bottled water prior to the cruise and it will be delivered to the stateroom on embarkation day. Bottled water may also be purchased on board by contacting room service. Once on board, the purchase is non-refundable and guests may take home any unopened bottles.

 

To ensure we have an ample supply, please visit The Fun Shops™ at www.carnival.com/funshops to place your order before your cruise.

 

$9.95 USD (plus an 18% delivery fee) for a 12-pack of bottled water (16.9-ounce bottle/500-ml bottle)

$3.95 USD (plus an 18% delivery fee) for 1 large bottled water (50.72-ounce bottle/1.5-liter bottle)

$20.00 USD (plus an 18% delivery fee) for 8-pack of bottled water (50.72-ounce bottle/1.5-liter bottle) 

 

 

Distilled Water

Carnival carries distilled water which can be purchased either pre-cruise or once on board. For pre-purchase, please contact our Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET.  For purchase on board, please contact room service. Should you wish to bring your own distilled water with you, it must be hand carried along with your CPAP machine.

 

Coolers

Guests are prohibited from bringing large coolers since screening and movement of large coolers through embarkation is an impediment to the boarding and security process. However, for the purpose of carrying small quantities of non-alcoholic beverages and/or medications small, personal-sized coolers, no larger than 12” x 12” x 12” are permitted as carry-on luggage.

 

Purchasing Liquor Pre-Cruise through The Fun Shops

All products sold containing alcohol have a limit of two products per stateroom. On 7 day and longer cruises, there is a limit of one bottle of hard liquor per stateroom and on shorter cruises, pre-cruise purchases are limited to wine, champagne and beer (no hard liquor). A ‘pack’ or ‘package’ is considered one product.

 

Alcohol purchased pre-cruise through The Fun Shops for on board consumption is designed for in-stateroom entertainment only. Guests cannot take items with them to public areas. Only wine or champagne that is ordered through The Fun Shops can be served in the dining room or Steakhouse. If the item is not consumed on board during the cruise, the guest may take it home provided the bottle has not been opened. 

 

Our CHEERS! Beverage Program must be purchased for each adult (21 years of age or older) assigned to the same stateroom.

 

Purchasing Liquor at Ports of Call and On Board at The Fun Shops
All alcohol purchased ashore or in The Fun Shops will be stored for safekeeping until the end of the voyage. Items are to be collected in a designated lounge on debarkation morning. Liquor may be subject to Customs duty if it exceeds allowable amount.

 

While in port, a small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice) packaged in cans or cartons may be brought on board. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12-ounces/354-ml each or less per person.

 

 

CHEERS! is an all-inclusive beverage program that allows guests to enjoy a wide range of alcoholic and non-alcoholic beverages by paying a flat daily rate. Guests must be 21 or older to purchase CHEERS! and each adult assigned to the same stateroom must purchase the program.

 

Our CHEERS! beverage program includes a great variety of non-alcoholic beverages, as well as a wide selection of high quality brand-name spirits and wines by the glass.  

 

Before your cruise:  $59.95 USD, per person, per day plus 18% service charge. CHEERS! can be purchased at www.carnival.com/funshops or by contacting The Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Cut-off for pre-purchase online is 11:59pm ET, the evening prior to the cruise departure. Although we are not able to process the Carnival Gift Card for Fun Shop orders by telephone, you may use a Carnival Gift Card when purchasing CHEERS! online.

 

On board your cruise:  $64.95 USD, per person, per day plus 18% service charge. CHEERS! can be purchased at bar locations.

 

  Australia and Transpacific Cruises: For pricing and age restrictions, please contact our International Desk, Monday through Sunday, 7:00am-6:00pm AEST, at 1 300 385 625 (from Australia) and 0800 442 095 (from New Zealand).  If you are calling from the U.S. or Canada, please contact 'The Fun Shops' Department at 800 522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. 

 

Included in the price of your cruise, served in the main dining room and available 24/7 in the Lido Restaurant: non-bottled water, lemonade, unsweetened iced tea, hot chocolate and non-specialty coffee and tea.

 

To view a sample of beverages prices for individual drinks and CHEERS! Q&A's, click here.

 

CHEERS! includes:

• All spirits, including cocktails, cognacs, whiskies and other spirits, as well as beer (including self-serve beer stations - PYOB) and wine and champagne by the glass, with a $20.00 USD or lower menu price, per serving
• Sodas (including specialty sodas), zero-proof frozen cocktails (including smoothies) and juices
• Specialty coffees and hot tea served in the main dining rooms, specialty restaurants and coffee bars
• Milkshakes, where available
• Energy drinks
• 500-ml bottled water and other non-alcoholic bottled beverages served in bars and lounges
• Packaged water in the dining rooms and specialty restaurants
• 25% discount off the menu price for any spirit, cocktail or wine by the glass, costing above $20.00 USD, per serving
• 25% discount off the menu price for wine and champagne by the bottle
• 25% discount off beverage seminars and classes

 

CHEERS! excludes:

• Beverages promoted and sold in souvenir glasses
• Bottles of liquor
• Beverages offered at the gangway
• Beverages offered through room service and/or other in-stateroom beverage programs
• Beverages purchased off the ship at any port of call, including Princess Cays and Half Moon Cay
• Sharing cocktails, floaters, pitchers, tubes and buckets
• Beverages offered through enomatic wine machines
• Freshly squeezed orange juice served in the Havana Bar
• Main Dining Room freshly squeezed juice 
• All other beverage-related programs including merchandise, cigars and cigarettes
• Food items

 

Program Restrictions:

• Guests must be 21 years or older to purchase and agree not to give to minors
• Each adult assigned to the same stateroom must purchase the program
• CHEERS! is non-transferable
• Guests must purchase the program for the entire cruise; this program is not offered on a per day basis
• If the program is purchased prior to the cruise, it is refundable up to 9:00pm ET, the evening prior to the cruise departure.  Otherwise, CHEERS! is non-refundable
• Price adjustments (up or down), implemented on the day of sailing, replace any previously advertised price
• Only one drink at a time may be ordered, there is a 5 minute wait time between orders and sharing is not permitted. No double shots as that is considered ordering two drinks at once
• Guests may purchase a round of drinks for themselves and friends. One drink will count towards the CHEERS! program and the remaining drinks will be charged to a guest’s Sail and Sign® account
• Program allows for up to 15 alcoholic drinks, per 24-hour period (6:00am - 6:00am). Once the limit is reached, the guest will not be served ANY additional alcoholic drinks 
• Program only applies to onboard purchases
• All bottles and cans will be served opened
• Carnival reserves the right to refuse service for any reason
• Program is inclusive of VAT, if and as applicable.
• Applicable state and local taxes will be charged to a guest folio when this program is used within US waters. The tax is based on the state's tax structure and the cost of the individual drink purchased (not the daily program rate). For example: if the drink price is $5.00 USD and the tax is 10%, the  guest's Sail & Sign® card will be charged $0.50 USD for tax. This applies to all US ports (embarkation home ports and ports-of-call)
• Due to state laws, we cannot sell CHEERS! until the second day of the cruise (starting at 6:00am) for voyages departing from our Texas and New York home ports. Drinks purchased on the first day of the cruise will be charged to the guest's Sail & Sign® card in the usual manner. When purchased on the second day of the cruise, guests are charged for the remaining days only (cruise duration less one day)
• For guests who pre-purchase CHEERS!, it will be activated upon boarding the ship (except for ships sailing from Texas and New York – activation will occur at 6:00am on the second day of the cruise). Guests are instructed to proceed to the bar, once on board, to receive a sticker which will be placed on their Sail & Sign® cards
• Group bookings (consisting of a minimum of 16 adults) can purchase CHEERS! prior to the cruise by contacting Group Event Planning (all adult guests in the group must purchase the program; all minors in the group must purchase Bottomless Bubbles program)
• For pre-purchase orders, a message card will be placed in guest’s stateroom on embarkation day referring the guests to the Casino Bar to activate the program
• CHEERS! is not offered on 2 day cruises, charter cruises and beverage purchases made at Half Moon Cay and Princess Cays in The Bahamas

 

Sail refreshed with Carnival's Bottomless Bubbles™ unlimited soda program! Enjoy the ease and convenience of paying one flat price for thirst-quenching fountain soda and juice all cruise long!

 

Pre-Cruise and Onboard Prices: 

• Kids (17 years of age and younger): $6.95 USD per person, per day plus 18% service charge
• Adults (18 years of age and older): $9.50 USD per person, per day plus 18% service charge 

 

Bottomless Bubbles can be purchased online at www.carnival.com/funshops or by contacting The Fun Shops™ Department at 800 522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Cut-off for pre-purchase online is at 11:59pm ET, the evening prior to the cruise departure. Bottomless Bubbles can also be purchased on board at bar locations.

 

Australia and Transpacific Cruises: For pricing and age restrictions, please contact our International Desk, Monday through Sunday, 7:00am-6:00pm AEST, at 1 300 385 625 (from Australia) and 0800 442 095 (from New Zealand).  If you are calling from the U.S. or Canada, please contact 'The Fun Shops' Department at 800 522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET.

 

Currently, we are not able to process the Carnival Gift Card for Fun Shop orders by telephone. If you wish to purchase Bottomless Bubbles with a Carnival Gift Card, you may do so online at www.carnival.com/funshops

 

Upon purchasing Bottomless Bubbles, a sticker will be placed on the guest's Sail & Sign® card. In all areas where beverage service is offered, guests may show the Bottomless Bubbles sticker and receive a glass of the carbonated soft drink of their choice. Juices may also be requested. One 16-ounce glass will be served at a time (10-ounce glass for juice) and only to the guest whose name appears on the Sail & Sign card with the Bottomless Bubbles sticker attached.

 

The following beverages are offered through Bottomless Bubbles (flavors may vary):

• Soft Drinks/Soda
• Juices: Orange Juice, Cranberry Juice, Tomato Juice, Pineapple Juice and Grapefruit Juice

 

Bottomless Bubbles excludes:

• Non-alcoholic beverages other than soda and juices listed above
• Beverages promoted and sold in souvenir glasses
• Bottled water
• Specialty coffee
• Beverages offered at gangway while debarking
• Beverages offered through room service or the interactive TV system (where applicable) or other in-stateroom beverage programs

 

Please note: The following beverages are included in the price of your cruise and are served in the main dining room and 24/7 in the Lido Restaurant: non-bottled water, lemonade, iced tea and non-specialty coffee and tea. The following beverages are available through Room Service at no additional charge: juices (orange, tomato, apple or grapefruit), regular or decaffeinated coffee, hot tea, iced tea, hot chocolate, chocolate milk, regular and skim milk.

 

The following restrictions apply:

• Price adjustments (up or down) implemented on the day of sailing will replace any previously advertised price.
• Only one beverage serving, per sticker, will be served at a time. There is a 5 minute wait between ordering drinks.
• Soft drink is served by the glass (16 ounces); juice is served by the glass (10 ounces).
• No sharing is permitted and is non-transferable. Guests or family members who would like to enjoy soft drinks through this program must purchase their own sticker.
• Program is non-refundable.
• Program is only applicable for onboard purchases; program cannot be used for beverage purchases at Half Moon Cay, The Bahamas and Princess Cays, The Bahamas.
• Applicable state and local sales taxes will be charged to the guest's folio when this program is used within US waters. The tax is based on the state’s tax structure and the cost of the individual drink purchased (not the daily program rate). For example: if the drink price is $2 and the tax is 10%, the guest’s Sail & Sign card will be charged $0.20 for tax. This applies to all US ports (embarkation home ports and ports-of-call).
• Europe and transatlantic cruises: Program is inclusive of VAT, if and as applicable.

 

 

 

 

Guests may choose from three different dinner seating options. By popular request, all dining rooms are smoke-free.

Assigned Seating - Early Dining and Late Dining
This dining option offers guests a pre-set dining time for the duration of the cruise as well as the same table assignment each evening in the Main Dining Room. Guests who choose this option will not be able to reserve 'Your Time' open seating once on board.

'Your Time Dining' Open Seating
'Your Time Dining' is offered fleet wide.  Guests are seated on a first come, first served basis depending on party size and in most cases, are accommodated within 20 minutes. Advance table reservations are not accepted. Guests using Carnival's HUB App can check-in for 'Your Time Dining' ahead of time or check-in when they are ready to go. The App will alert the guest when their table is ready as well as the table number in the dining room displayed on the App screen. All guests must be present in order for the party to be seated. The table will be held for 10 minutes. 

 

Dinner Time Options
.	Assigned Seating Early Dining	Assigned Seating Late Dining	Open Seating 'Your Time Dining'
Domestic Cruises **	6:00pm	8:15pm	5:30pm - 9:00pm
Alaska Cruises	5:30pm	7:45pm	5:15pm - 9:00pm
Europe Cruises	6:00pm	8:15pm	5:30pm - 9:00pm
Australia Cruises	5:30pm	7:45pm	5:15pm – 9:00pm
Transpacific Cruises	5:30pm	7:45pm	5:15pm – 9:00pm
** Carnival Celebration, Carnival Jubilee and Mardi Gras: Early Dining is 5:30pm and Late Dining is 7:45pm; Your Time Dining is between 5:30pm and 9:00pm.

 

Dining times are subject to change due to conflict of time with port stays or other scheduled activities. Accurate times are listed in the daily 'Fun Times'.

 

At time of booking, guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate time and be waitlisted for their preferred choice - there is no guarantee a waitlist will clear. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. Parties traveling together who are waitlisted together will be cleared on the same dining time.

Cross-referencing bookings does not guarantee parties will be eating together. They must be confirmed on the same dining time to ensure they will be able to dine together.

For those guests who choose Early or Late dining, the assigned dining room and table number will be printed on the guests' Sail & Sign® card which they receive when they check-in on embarkation day.
 

In addition, guests may opt for casual bistro dining in the Lido Deck Restaurant or dinner in the elegant Steakhouse Restaurants serving fine quality prime steaks and other dishes in an intimate, upscale atmosphere; as well as Cucina del Capitano®, a casual Italian restaurant. Other dining options offered are The Chef's Table, Bonsai Sushi, and Ji Ji Asian Kitchen®. Please note, specialty dining options have an additional charge. To see if your ship features these options, please click here.

 

Parties greater than 8 guests may need to be accommodated at several tables and the wait can sometimes be more than one hour. We highly suggest that parties of 8 or more guests choose an assigned seating to assure sitting together at one table or several tables close together.

 

NOTE:  Menu items (excluding Steakhouse Selections) are complimentary in the main dining room.  Guests can order a second entrée and keep in mind they can also request half portions if something looks too enticing to pass up.  If a third entrée is ordered, a US$5 charge will be assessed.

 

 

Carnival Cruise Line offers ground transportation between select airports and cruise ship terminals. These services are only available on the day of the cruise and immediately after the cruise.

 

Purchasing transportation can be done through Manage My Booking on carnival.com or by contacting Carnival Reservations up to 2 days prior to the sail date (5 days prior to the sail date for Charleston).  You will need to provide your flight information in Online Check-in at the time of purchase. Your flight details are provided to the transportation company to assist in expediting your transportation to the pier.  It is your responsibility to update Carnival with any changes to your flight schedule to ensure you are met by the transportation company.

 

Transfers can be purchased in four easy steps:

 

> Log in to access My Cruise Manager

> Click 'Shop' located at the top of the web page, then select 'Airport Shuttle'.

> Once on the 'Transfers' page, make your selection.

> After you have made your transfer purchase, return to Online Check-In and provide flight itinerary.

 

For the cost of transportation, flight guidelines (latest airport arrivals and earliest return flights) and additional information about airport transportation services, click here. 

 

BALTIMORE, MARYLAND

Cruise Maryland Terminal at South Locust Point
2001 East McComas Street
Baltimore, MD 21230

Website: www.cruise.maryland.gov

Parking:  www. cruise.maryland.gov/Pages/content/parking-rates.aspx

Directions:  www.cruise.maryland.gov/Pages/content/directions-location.aspx

Google Maps:  View Map

 

 

CHARLESTON, SOUTH CAROLINA

Port of Charleston
Union Pier Terminal
32 Washington Street
Charleston, South Carolina 29401

Website:  www.scspa.com/locations/cruise-terminal/

Parking:  www.scspa.com/cruise-parking/

Google Maps:  View Map

 

 

GALVESTON, TEXAS

Port of Galveston Cruise Ship Terminals
2502 Harborside Drive
Galveston, Texas 77550

Website:  www.portofgalveston.com

Parking:   www.portofgalveston.com/91/Cruise-Parking--General-Information

Directions:   www.portofgalveston.com/90/From-the-North-West

Google Maps:   View Map

 

 

JACKSONVILLE, FLORIDA

Jaxport Cruise Terminal
9810 August Drive
Jacksonville, FL 32226

Website:  www.jaxport.com

Parking:  www.jaxportcruiseparking.com

Directions:  www.jaxportcruiseparking.com-directions/

Google Maps:  View Map

 

 

LONG BEACH, CALIFORNIA

Long Beach Cruise Terminal at the Queen Mary
231 Windsor Way                       
Long Beach, California 90802  

Website: www.visitlongbeach.com/plan-your-trip/cruise-terminal-information/

Google Maps:  View Map

 

 

MIAMI, FLORIDA

PortMiami
1015 North America Way
Miami, Florida 33132

Cruise Terminal D - 1435 North Cruise Boulevard
Cruise Terminal E - 1265 North Cruise Boulevard
Cruise Terminal F - 1103 North Cruise Boulevard

Website:  www.miamidade.gov/portmiami/parking-transportation.asp

Parking:  www.miamidade.gov/portmiami/parking-information.asp

Directions:  www.miamidade.gov/portmiami/directions-transportation.asp#directions

Google Maps:  View Map

 

 

MOBILE, ALABAMA

Mobile Alabama Cruise Terminal
201 South Water Street
Mobile, AL 36602

Website:  www.shipmobile.com

Parking:  www.shipmobile.com/parking/

Directions:  www.shipmobile.com/directions/

Google Maps:  View Map

 

 

NEW ORLEANS, LOUISIANA

Port NOLA - Port of New Orleans
Erato Street Cruise Terminal
1100 Port of New Orleans Place
New Orleans, Louisiana 70130

Website:  www.portnola.com

Parking and Directions:  www.portnola.com/cruise/parking-directions

Google Maps:  View Map

 

 

NEW YORK CITY, NEW YORK

New York Manhattan Cruise Terminal
711 12th Avenue at 55th Street
New York City, New York 10019

Website:  www.nycruise.com/manhattan-terminal/

Parking:  www.nycruise.com/manhattan-terminal/parking/

Directions:  www.nycruise.com/manhattan-terminal/directions/

Google Maps:  View Map

 

 

NORFOLK, VIRGINIA

Port of Norfolk
Decker Half Moone Cruise Center
One Waterside Drive
Norfolk, Virginia 23510

Website:  www.nauticus.org

Directions and Parking:  www.nauticus.org/cruise-parking-directions

Google Maps:  View Map

 

 

PORT CANAVERAL, FLORIDA

Port Canaveral
Cape Canaveral, FL 32920
A-Side North Cruise Terminal #6 – 9241 Charles Rowland Drive
B-Side South Cruise Terminal #3 – 220 Christopher Columbus Drive

Website:  https://www.portcanaveral.com/Cruise/Port

Parking and Directions:  www.portcanaveral.com/Cruise/Cruise-Parking,-Directions-Rates

Google Maps:  View Map

 

 

SAN FRANCISCO, CALIFORNIA

Port of San Francisco
The Embarcadero
Pier 27 | Pier 35
San Francisco, CA 94111

Website:  www.sfport.com/

Parking:   https://sfport.com/maritime/cruise#tab-12453-pane-2

Directions:  www.sfport.com/james-r-herman-cruise-terminal-pier-27-0

Google Maps: View Map

 

 

SEATTLE, WASHINGTON

Port of Seattle
Smith Cove Cruise Terminal 91
2001 West Garfield Street
Seattle, WA 98119

Website:  www.portseattle.org/places/smith-cove-cruise-terminal-pier-91

Parking:   www.cruiseseattleparking.com

Google Maps:  View Map

 

 

TAMPA, FLORIDA

Port Tampa Bay
Terminal #3
815 Channelside Drive
Tampa, Florida 33602

Website:  www.porttb.com/cruise

Parking:  https://www.porttb.com/parking

Google Maps:  View Map

 

 

 

 

 

 

 

 

 

 

 

All guests must complete their Online Check-in process no later than midnight prior to their sailing date. During online check-in, you will be asked to select an arrival appointment. This is the time that everyone in your stateroom should be at the cruise port terminal.

Please arrive promptly within your Arrival Appointment to reduce your wait time in line.

At check-in, you must present your boarding pass, picture ID and citizenship documents (including any necessary visas).

Guests who are scheduled to arrive at the terminal before 1:30 PM, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted.


Checked baggage service is only available until 2 hours before the ship's published departure time. Guests arriving after this time will be responsible for taking their bags on board. 


Lunch is served on Lido Deck from boarding until the commencement of the safety briefing.


Final Boarding:  In preparation for departure, all guests must be on board the ship no later than 60 minutes prior to the published sailing time (printed in the cruise documents) or they will not be permitted to sail.

It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as other members of the onboard team who work behind the scenes to enhance your overall cruise experience. Applying this charge automatically streamlines the recognition process and ensures our crew will share in your generosity.   

 

To help you plan, we have provided the recommended onboard gratuities guidelines.

  

• Standard Staterooms: $16.00 USD per person, per day

• Suite Staterooms: $18.00 USD per person, per day

 

You may pay this daily gratuity in two different ways:

 

Pre-Pay

Gratuities can be added at the time of booking or anytime up to the sail date. Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival.com. If a guest booked with a travel agent, they may contact their travel professional to add pre-paid gratuities to their booking. Prepaid gratuities are reflected in the 'Miscellaneous Charge' field on the confirmation and in the guest's E-Documents. 

 

Sail & Sign®

If guests have not pre-paid their gratuities, the recommended, per person, amount will be posted to their Sail & Sign account on the second to last day of the cruise. Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, gratuities may be adjusted after they have been posted on the guest's account, while on board. Gratuities, as posted on a guest's Sail & Sign account, will be considered final after a guest disembarks and no changes will be made after the cruise.

 

Additional Information

• Gratuities are assessed on all guests, with the exception of children under the age of 2.
• Gratuities apply regardless of the dining options selected, such as eating at the casual dining restaurant or open seating dining.
• For beverage purchases, an 18% service charge will be added to the bill.
• An 18% service charge will be added to the cover charge for the Chef’s Table and Bonsai Teppanyaki as well as the nominal à la carte fee at Bonsai Sushi, Emeril’s Bistro, Guy’s Pig & Anchor Smokehouse | Brewhouse and Seafood Shack; additional gratuities can be added at the guest's discretion.
• A gratuity may be extended to room service staff as service is rendered.

Thank you for your generous recognition of our onboard team. Our crew works hard to provide you with a great vacation and takes pride in being part of the best team in the cruise industry.

 

To keep you connected while at sea, all ships provide satellite internet access at our internet cafés and through the bow-to-stern ship-wide Wi-Fi network.

 

What kind of plans do you have?

Social Wi-Fi Plan 

• Access the most popular social websites and applications including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp, Snapchat and the most popular airline sites.
• Does not include access to most websites, email, video and music streaming services (i.e., Netflix, Hulu, Spotify, Pandora), iMessage, Skype, cellular-network-dependent Wi-Fi calling and FaceTime services.

Pricing*

Pre-cruise:  $12.75 USD, per day
Onboard:  $15.00 USD, per day

 

Value Wi-Fi Plan 

• Access popular social websites, email and applications including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp, Snapchat and the most popular airline sites as well as news, entertainment (not including streaming sites), sports, weather, banking and finance. Post pictures of your trip and make your friends jealous (using the faster speeds of the Social Plan).
• Does not support Skype or video and music streaming (i.e., Netflix, Hulu, Spotify, Pandora), cellular-network-dependent Wi-Fi calling and FaceTime services.

Pricing*

Pre-cruise:  $17.00 USD, per day
Onboard:  $20.00 USD, per day

 

Premium Wi-Fi Plan

• Premium Wi-Fi plan provides access to all sites under the Social and Value Plans at the fastest possible connection (3 times faster than the Value Plan). Supports apps like Zoom, Skype and Team video calling, where coverage allows.
• Does not support video and music streaming (i.e. Hulu, Spotify, Pandora); Netflix can be viewed through your Netflix account/app. Cellular-network-dependent Wi-Fi calling and FaceTime services are also not supported.

Pricing*

Pre-cruise:  $18.70 USD, per day
Onboard:  $22.00 USD, per day

 

*Pricing is based on cruise-long plans and are subject to change without prior notice.

Guests can upgrade from one plan to another and use multiple devices, per plan, including their smart phone, laptop or the shipboard internet café, but only one device can be used at a time.

 

How to purchase a plan?

Pre-cruise:  Pre-purchase internet plans at a discounted rate online via the 'Manage My Booking' tab on carnival.com or send as a gift to family and friends through The Fun Shops™. Guests must purchase a plan that covers the entire duration of their cruise. Plans may be pre-purchased online up to 11:59pm ET, the day before embarkation. Daily plans are available for purchase on board.

On Board:  Turn on your device's Wi-Fi feature and access the Wi-Fi settings to receive instructions on how to purchase our plans.

 

What restrictions are there?

Please note that as our services are carried via satellite, there are a few limitations compared to your home network.

• Only one device at a time can connect to Wi-Fi
• Satellite internet speed may vary depending on location and time of day
• Access to certain sites such as mature or violent content is blocked
• VPN connections are not supported.  Discuss your VPN limitations with your company’s IT department if you are planning to work while sailing. We are not able to change your settings on board
• Pricing for plans purchased pre-cruise vary from plans purchased at time of sailing
• No refunds after plan is activated on board

 

What are some tips to improve the experience?

• Once on board, turn on airplane mode and connect to Carnival Wi-Fi. By using airplane mode in settings, you avoid roaming fees charged by your carrier
• To benefit from faster speeds, turn off background app data services and updates
• Get the most from your cruise internet time and your trip — make sure you are powered up and prepared before you board the ship. Here are a few things you want to remember to pack for your cruise:
  • Wi-Fi enabled laptop and mobile devices
  • Power supply for each of the devices you are bringing with you
  • Data cables to transfer pictures
  • Headphones

 

Do you have public computers on board?

Publicly accessible computers (Microsoft Windows based) with standard internet browsers, are available 24 hours a day. These may be used with your existing internet plan.  MS Office or other specific software is not offered and you may not install your own software.

.

To download the Carnival HUB™ App, look for the Carnival HUB App on Google Play and iTunes to download. You can also download the app from Carnival's website by clicking here.

 

Which ships offer the Carnival HUB App? 

All ships are Carnival HUB App capable.

 

Where do the features of the app work?

Some features are available before your cruise but more functionalities become available once on board.

 

What does the Carnival HUB App do?

The following features are available at the touch of your fingertips:

 

Plan Ahead

• Share your cruise countdown
• Purchase gifts, WIFI, spa services, shore excursions and more
• Make dinner reservations
• Complete Online Check-In

 

During Your Cruise

• Onboard Chat (fee applies)
• ‘What's Happening’ Daily Events
• Ship Maps
• Food and Drinks
• Account Management
• Kids and Teens
• Reserve select shows, spa services, shore excursions, and specialty dining
• All your reservations are added to your planner to help you manage your day
• Reserve restaurants ahead of time or check-in if you’re ready to go
• View food and drink menus via QR scans
• Lounging by the pool? Order food for delivery
• Learn about onboard safety and navigate to your assigned muster station to check-in with a team member upon boarding
• Check into a virtual queue and skip the line! We'll simply notify you when it's your turn

 

Coming soon…. a new section of the HUB App will integrate casino features and functions – guests will be able to track their Point and Player Bank and stay in-the-know about special casino events happening throughout their cruise.

            

And more...

 

 

What is the app name? How can I download it?

To download, look for the Carnival HUB App on Google Play and iTunes. You can also download the app from Carnival's website by clicking here.

 

Is the Carnival HUB App free?

The app is free to download and use on board. For $5.00 USD per user, for the voyage, the HUB App offers chat.

 

Do I need internet access to use the app? Do I have to pay roaming?

No internet purchase is required. The app works only with the ship’s free Wi-Fi. To access sites and services outside of the HUB App, guests will need to purchase one of the Wi-Fi plans. To avoid carrier imposed roaming charges, turn on airplane mode while on board.

 

How do I log into the Carnival HUB App? Where can I find my folio?

You may log in before your cruise using your Carnival.com account or your booking details. To log on, once on board, you will need your folio number (found on your Sail & Sign card) and date of birth.

 

Can minors use chat?

Chat access is limited to ages 13 years and older. For safety reasons, parents and guardians must give consent within the app for guests 12 years and younger to activate onboard chat.

 

What devices does the app work on?

IOS/Apple iPhone versions supported: IOS 12.0 and up

Android/Google versions supported: 7.0 (aka Nougat) and up

 

Can I use my tablet to run the Carnival HUB App?

Although the app is not optimized for tablets, it will function on both Android and Apple tablets.

 

Carnival Cruise Line is dedicated to the safety of all guests and crew. We want all our guests to have a safe, fun and memorable vacation.

 

Smoking is a fire and safety hazard on a ship. Consequently, it is strictly limited to specific exterior deck areas.  All guests are expected to adhere to the following safety guidelines:

 

• All staterooms and suite accommodations, including outside balconies, are NON-SMOKING. This policy applies to all forms of smoking, including but not limited to cigarettes, cigars, pipes, vaporizers, electronic cigarettes and marijuana.
• Carnival recognizes that some state and local governments in the U.S., and in the destinations we visit, might allow marijuana use. However, Carnival Cruise Line follows U.S. federal law, which strictly prohibits possession and use of recreational/medicinal marijuana and other illegal controlled substances. 
• Any violation of this policy will result in a $500 charge, per violation, posted on the guest’s Sail & Sign® account and may also result in the disembarkation of all guests in the stateroom. 
• Guests who are disembarked for violating our policy will be responsible for all financial charges and expenses to return home, and no refund of their unused cruise fare will be provided. Additionally, they may be prohibited from sailing with Carnival Cruise Line in the future.

 

Casino rules: There is no smoking in the casino unless seated and playing. It is not allowed at the casino bar or in the entire area when closed.

 

Our smoking policy is included in Carnival's Cruise Ticket Contract. Follow the link for ship specific smoking areas.

 

In keeping with U.S. federal law, the minimum age to purchase tobacco products is 21. This policy is for U.S.-based itineraries/ships only.

 

Frequently Asked Questions

 

What happens if a guest is caught smoking in a stateroom or balcony?

They will be assessed a $500 charge, per violation, on their Sail & Sign® account. Information on this charge is included in Section 8 of Carnival’s Cruise Ticket Contract. The assessment of this charge does not allow a guest to continue smoking in his/her stateroom. If a guest is found to be in violation of our smoking policy, all guests in the stateroom may be disembarked from the vessel and risk not being allowed to sail on Carnival in the future.  Guests will be responsible for all financial charges and expenses to return home, and no refund of unused cruise fare will be provided. 

 

What should guests do if they smell tobacco in areas where smoking is not allowed, or marijuana in any area?

Guests who are concerned about other guests violating our smoking policy should contact our onboard Guest Services team, so we can address the situation. This will help avoid uncomfortable situations between guests.

 

What if a guest has a letter from a doctor saying that they are allowed to use marijuana for medicinal and/or therapeutic purposes?  Why is that prohibited?

Marijuana on our ships is not allowed. While certain CBD products used for medicinal purposes may be legal in the US, they are not legal in all the ports we visit and therefore are also considered prohibited items. Guests will need to consult with their physician for other suitable alternatives.