Important Information to Know Before You Go

We like all our guests to have fun and are committed to providing you a great vacation. Please take a few moments to review some important information and policies that we ask all guests to be familiar with.

Smoking On Board
Smoking is a fire hazard and all guests must closely adhere to our smoking policy. All staterooms and suite accommodations, including outside balconies, are NON-SMOKING. This policy applies to all forms of smoking, including but not limited to cigarettes, cigars, pipes, vaporizers, electronic cigarettes and marijuana. A violation of our smoking policy will result in a $500 charge posted to the guest's Sail & Sign® account. Please review our Tobacco and Marijuana Smoking Policy.

Drug Free Zones
Carnival recognizes that some states in the U.S. have fully legalized the use of recreational and/or medical marijuana. However, cruise lines are required to follow U.S. federal law, which strictly prohibits possession and use of marijuana and other illegal, controlled substances.

Since all cruise terminals in the U.S. are federal facilities, the terminals and our ships are drug-free zones. Law enforcement and federal agents are present at all terminal facilities to conduct screening measures and random searches may be implemented. All bags may be subject to drug screening, including at foreign ports of call where authorities are often present enforcing local laws. Any guest found to be in possession of illegal drugs will be denied boarding and no refunds or compensation will be issued. Additionally, guests may be subject to other actions as determined by the authorities.

Liquor, Beverage & Prohibited Items Policies
Guests are not allowed to bring hard liquor, beer or plastic/glass bottled beverages, (e.g., water, sodas and other non-alcoholic drinks) on board. Please review our Beverage Policy for more information. Large speakers/radios are also prohibited and will be confiscated and discarded. For safety reasons, public announcements must be heard by all guests and crew. Consequently, guests must use earphones when listening to music or watching shows/movies on personal devices in public spaces. Bluetooth, portable and wireless speakers are only permitted within your stateroom and must be used respectfully and at reasonable sound levels and times of day. For everyone's safety, there are certain prohibited items that should be left at home. Prior to sailing, please review our Prohibited Items List.

Personal Safety
Although everyone's safety is our number one concern, all guests should take responsibility for their own personal safety. You're on a moving ship, so please hold on to handrails when possible and be conscious of high thresholds when walking around. When out on deck, be mindful of wet surfaces (especially by the pool area), always wear shoes/sandals and dry-off before enjoying any of our outdoor sports equipment.

Mobility Devices
For the safety of all our guests and crew, mobility devices cannot be left in hallways or other public areas. Mobility devices must be stored in the guest's stateroom in a manner that does not block a clear and safe exit path from the stateroom. Unless you have reserved a fully accessible stateroom, mobility devices must be able to fit in a standard stateroom with a 22" entry doorway. Guests may be required to have their scooters sized at the time of check-in to ensure it fits in the stateroom. Scooters that do not fit in the stateroom will not be allowed on board. Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided. Please review the Mobility Limitations Page for full details.

Items Overboard
Carnival is committed to protecting the environment so that generations of cruisers can enjoy the ocean and the beautiful destinations we visit. Please closely follow guidelines for recycling, both on and off the ship, and be mindful of items going overboard when on open decks or balconies. We are obligated to report any items going overboard, intentionally or not, so please advise a crew member should that occur. 

Any willful or negligent act of discharging or releasing any unauthorized items overboard, without the express permission of the ship's staff may result in a $500 charge, per violation. Additionally, reimbursement cost of Carnival property will be posted on the guest's Sail & Sign account. Further, this may also result in the disembarkation of all guests in the stateroom.  Please review our Items Overboard Policy

Gratuities
It is customary for guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. To help you plan, we have provided recommended guidelines. Please visit the Service Gratuities page for more information.

Having Fun On Board
We want you to have a memorable vacation and the ship's officers are responsible for your safety and making sure everyone on board feels welcome under our "Have Fun, Be Safe" motto. Please direct any concerns to our Guest Services team so that those matters can be addressed promptly. The captain and our officers have the authority to enforce our policies and make decisions in order to provide for a fun and safe environment for all. Any guest whose behavior affects the comfort, enjoyment, safety or well-being of other guests or crew risks being disembarked (at their own expense).

REAL ID Homeland Security Requirement
Effective May 3, 2023, the U.S. Department of Homeland Security will require every state and territory resident to present a REAL ID-compliant driver’s license or another acceptable form of identification, such as a passport or enhanced driver’s license, to go through airport security and board a flight within the U.S. If you will be flying to one of our cruise homeports within the U.S. on/after this implementation date, please ensure you have an acceptable document for your air travel. Visit https://www.tsa.gov/real-id for more information. NOTE: Additionally, all guests must still have WHTI-compliant travel documents (proof of citizenship and/or appropriate visas) in order to cruise.