Wheelchair Users

Our standard cabins have an approximate 22" entry doorway, an 8" lip into the cabin bathroom, a 4" lip into the shower stall and 7" lip to the balcony (if applicable). However, our ships have two different types of cabins specifically modified for guests using wheelchairs.

Modified Cabins: These cabins are reserved for our guests who use a wheelchair for distance or those who have some mobility. They feature wider entry doorways, measuring approximately 29", bathroom entry doorways ranging form approximately 22" to 29" with a bathroom lip ranging from approximately 3.5" to 8".

Accessible Cabins: These cabins are reserved for our guests who use a wheelchair, with limited or no mobility. Cabins have an approximate 32" entry doorway into the cabin and bathroom, no lips into the bathroom and have roll-in showers with fold-down shower seats. Additionally, there is a full turnaround space of approximately 60" X 60" in the cabin as well as in the cabin bathroom.

As with all Carnival reservations, staterooms within each category are assigned on a first come/first-serve basis. Therefore, it is necessary to reserve a modified or accessible stateroom in advance due to limited availability.

Mobility Scooters: Scooters must be stored and batteries recharged in your cabin. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Your personal scooter must be no wider than 21" to fit through a standard doorway or you must purchase a modified cabin or rent a smaller scooter. Segways and other similar vehicles are not permitted on board our vessels.

• At certain ports of call, small boats known as tenders are used to transport guests from the ship to shore. Some tenders may not be accessible to individuals using wheelchairs and mobility scooters. Additionally, the status of the tendering process at a particular port under certain weather, sea, swell, current and/or tide conditions may prove difficult for a safe transfer to take place. In each case, it will be the decision of the ship officials to determine, based on their evaluation of safety issues for our guests and crew, whether or not a guest using a wheelchair may board a tender. In order to safely board tenders, guests must be able to take steps and use a collapsible, fold up wheelchair; motorized wheelchairs and mobility scooters cannot be taken on tendrs. *Note -- Tendering ports are: Cabo San Lucas, Catalina, Belize, Half Moon Cay, Grand Cayman, Zihuatanejo-Ixtapa (Mexico), Kona (Hawaii), Lahaina (Hawaii), Puerto Montt (Chile), Punta Arenas (Chile), Sitka (Alaska) and possibly Cozumel, St. Marteen, Dubrovnik.
• Facilities in ports-of-call vary significantly; wheelchair accessibility may not be available for shore tours or in certain ports-of-call. Carnival is not responsible for accessibility in its ports-of-call, which are not under Carnival's control.
• For transportation from the airport to the pier, hydraulic lift transfer service is available for guests who cannot access our transfer buses/vans, if requested in advance. Although standard transfer charges apply; there is no additional cost for the lift.
• For wheelchair assistance at the airport, please contact the air carrier directly.
• If you are requesting wheelchair assistance with embarkation and debarkation, Carnival has a limited supply of wheelchairs exclusively for this purpose at the terminal facility. Furthermore, the wheelchairs onboard are reserved for emergencies only, and therefore, we are unable to confirm the exclusivity of a wheelchair for the entire duration of the cruise. Additionally, wheelchairs from the ships cannot be taken off shore in ports-of-call.
• Accessible parking is available at all Carnival Cruise Lines home ports: decal/permits are required. Pricing and directions can be found on our frequently asked questions section, titled "Directions, Baggage, and Embarkation Information."
• If you require the regular use of a wheelchair, you will have to bring your own or rent one from a service provider. Companies that frequently provide wheelchair services for our guests are:

CareVacations: Phone: 1.877.478.7827 (website: www.cruiseshipassist.com)
Scoot Around Phone: 1.888.441.7575 (website: www.scootaround.com)

Of course, you are free to select your own provider since Carnival does not endorese specific service providers. Consequently, you assume risk of utilizing these third party services and are subject to their terms and agreements. Refund issues must be handled directly with you and the service provider as well as any other implications that may arise regarding your rental.

Diabetes/ Medicine Storage

If you are traveling with injectable medication(s) and need a container for disposal, please contact the Medical Center or Housekeeping Department onboard. Some ships have staterooms equipped with mini-bars which are designed to maintain the temperature of beverages. Please do not use them to store medications that have specific temperature requirements. Should you need to store medicine that needs proper refrigeration, please visit Guest Services where access to a refrigerator is available 24 hours a day. Ships equipped with mini-bars are:

• Carnival Conquest
• Carnival Dream
• Carnival Freedom
• Carnival Glory
• Carnival Legend
• Carnival Liberty
• Carnival Miracle
• Carnival Pride
• Carnival Spirit
• Carnival Splendor
• Carnival Valor

Dietary Needs

Special dietary menus for vegetarian, low-cholesterol, low-fat, low-carbohydrates, low-sugar, gluten-free, Indian vegetarian and Kosher meals are available upon request. Simply inform us of your preference at the time of making your reservation. If you have food allergies, please meet with your dining staff once onboard to discuss your meal options.

Dialysis

There is no dialysis center on board. It is your responsibility to make advance arrangements for treatment in ports-of-call, if necessary. Due to conditions beyond our control, i.e. weather, there is no guarantee the ship will call on the port where the treatment has been scheduled. Guest who require Peritoneal (self dialysis) must arrange for the delivery of solutions and supplies and must self-administer in stateroom.

Oxygen, Breathing Apparatus and Medical Records

Our Medical Center is equipped with oxygen for emergency use ONLY. If you require the use of oxygen during your cruise, you must arrange for an adequate supply to be delivered to the ship on your sailing date. Please contact Guest Services once onboard for proper storage of your oxygen. All guests are responsible for the pickup and delivery of their oxygen. Please have your medical supply company contact us, otherwise port clearances may not be granted.

If you choose to hand carry your oxygen, packing oxygen cylinders and/or tanks in your luggage is strictly prohibited, as well as putting them through security X-ray machines. Please hand-carry your oxygen machines (BiPAP, CPAP, concentrator, nebulizer, etc.) and do not place them in your checked luggage.

It would be most helpful for you to carry with you a copy of your medical records (e.g., a list of your medical conditions, allergies, names and dosages of your medication, a copy of your EKG, if applicable, and the name and contact of your physician).

Deaf/Hard of Hearing

In-cabin alert systems are available upon request, these kits included: bed shaker, smoke alarm, and door. Our in-cabin telephones are equipped with an amplifier.

Infrared systems are available in the main show lounges onboard some ships.

Blind/Low Vision

If you require Braille or large print, please contact us directly via email at specialneeds@carnival.com. The following documents are available online; cruise ticket contracts, and welcome aboard booklets. In-cabin directories will be provided in your stateroom upon request. In addition, signage is available onboard most vessels.

Service Animals

Carnival permits guests to travel on board with a specially trained service animal (e.g., dog guides, hearing-ear dogs, working dogs). Please note that many of our exciting ports-of-call have established strict entry requirements for animals. Therefore, guests with service animals who wish to disembark in ports-of-call need to contact the Department of Agriculture to determine the policy of each destination regarding admission of service animals to the particular country. Pets are not permitted on board.

If you need additional information please contact us at: specialneeds@carnival.com.