Guests with Disabilities
Carnival is dedicated to offering the finest cruising experience to our guests with special requirements. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience. A "Fun Ship" cruise vacation is perfect for people who have a special need for fun! Fun for all, all for fun! ™
General Access
Carnival has made substantial modifications to enhance your ability to move about our ships. Our ships feature Accessible Elevators at each elevator bank with tactile controls within reach of guests who use wheelchairs and audible signals for guest who are blind or with low vision.

Accessible Routes are available throughout most areas of the ship and signs are posted to assist you in locating these pathways.

A Diagram of accessible routes and emergency exit routes for your ship, as well as a diagram that indicates the location of accessible seating within your ship's restaurants and lounges, and accessible public restrooms, are located on the links below, under your respective ship. Conquest Class, Destiny Class, Carnival Breeze, Carnival Dream, Fantasy Class, Carnival Magic, Spirit Class, Carnival Splendor, Triumph Class


Wheelchair Users
Our ships have specially-designed staterooms for guests using wheelchairs. We have two classifications of staterooms:

Accessible staterooms are reserved for guests that have a mobility disability or disability that requires the use of the accessible features that are provided in the stateroom. We require our guest to acknowledge the need for the accessible stateroom by completing a Special Requirements Form. This form will be sent to you once the reservation has been secured and you have notified Carnival Cruise Lines that you or the person you are securing the stateroom for, requires the stateroom.

If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may be moved at any time to another non-accessible stateroom in order to accommodate a guest with a disability.


Modified Cabins: these cabins are designed for guests who may utilize a wheelchair or similar assistance device (e.g. for distance) (and include features such as grab bars and shower seats in the bathrooms).


Accessible Cabins: these cabins are designed for guest with highly limited or no mobility who utilize wheelchairs or other similar assistive devices (and include features such as turning space; accessible routes throughout the cabin; and accessible bathrooms).


As with all Carnival reservations, staterooms within each category are assigned on a first come, first serve basis. Therefore, it is advisable to reserve an accessible or modified stateroom in advance.


Standard cabins: these cabins have an approximately 22 entry doorway an 8 lip into the cabin bathroom, a 4 lip into the shower stall, and 7 lip to the balcony (if applicable).


Mobility Scooters: Passenger scooters must be stored and batteries recharged in your stateroom. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Furthermore, the Guest Services office cannot store personal scooters, nor be used to recharge batteries. Your personal scooter should be able to fit in a standard stateroom with a 21" entry doorway. If your scooter is larger than 21", you must purchase a modified stateroom or rent a smaller scooter. Segways and other similar vehicles are not permitted on board our vessels.


At certain ports of call, small boats known as "tenders" are used to transport passengers from the ship to shore. Certain tenders may not be accessible to individuals using wheelchairs or mobility scooters, or the status of the tendering process at a particular port under certain weather, sea, swell, current and/or tide conditions may prove difficult for a safe transfer to take place. In each case, it will be the decision of the ship officials to determine, based on their evaluation of safety issues for our guests and crew, whether or not a guest using a wheelchair may board a tender. In order to safely board tenders, guests must be able to take steps and use a collapsible, fold up wheelchair; motorized wheelchairs and mobility scooters cannot be taken on tenders.

*Note Tendering ports are:

Belize

Bora Bora, Tahiti

Cabo San Lucas, Mexico

Cannes, France

Catalina Island, California

Catalina Island, Dominica

Edinburgh, Scotland

Grand Cayman

Half Moon Cay, Bahamas

Kona, Hawaii

Lahaina, Maui

Moorea, Tahiti

Newport, Rhode Island

Puerto Montt, Chile

Punta Arenas, Chile

Sitka, Alaska

Suva, Fiji Islands

Zihuatanejo/Ixtapa, Mexico

Possible Tender: Dubrovnik Croatia, Katakolon Greece, Ketchikan Alaska.


Facilities in ports of call vary significantly; wheelchair accessibility may not be available for shore tours or in certain ports of call. Carnival is not responsible for accessibility in its ports of call, which are not under Carnival's control.


For transportation from the airport to the pier, Hydraulic Lift Transfer is available for guest with mobility limitations if requested in advance. Standard transfer charges apply; there is no additional cost for the lift; for wheelchair assistance at the airport terminals, please contact the air carrier directly.


If you require wheelchair assistance for embarking and debarking the vessel, Carnival Cruise Lines has a limited supply of wheelchairs available for this purpose & guests are served on a first-come/first-serve basis. In order to accommodate these requests, we reserve them for embarkation and debarkation at the pier facility only. Carnival Cruise Lines does not offer curbside assistance for embarking and debarking the ship.


If you require the regular use of a wheelchair during the cruise, you would need to bring your own or rent one from a service provider. Please see below for some reputable wheelchair companies:



CareVacations - Phone: 1.877.478.7827
Website: www.carevacations.com


Special Needs at Sea 1.800.513.4515
Website: www.specialneedsatsea.com


Of course, you are free to select your own provider. Please know that Carnival Cruise Lines does not endorse specific service providers. Consequently, you assume risk of utilizing these third party services and are subject to their terms and agreements. Refund issues must be handled directly the service provider as well as any other implications that may arise regarding your rental.


Diabetes/ Medicine Storage
If you are traveling with injectable medication(s) and need a container for disposal, please contact the Housekeeping team onboard. Stateroom mini-bars are only designed to maintain the temperature of beverages. Please do not use the mini-bar to store medications that have specific temperature requirements. If your medication requires refrigeration, portable refrigerators are available onboard in limited quantities and on a first come, first serve basis. If a portable refrigerator is unavailable, our ship's Medical Center will arrange storage, please contact them once onboard. Ships equipped with mini-bars are:

  • CARNIVAL BREEZE
  • CARNIVAL CONQUEST
  • CARNIVAL DREAM
  • CARNIVAL FREEDOM
  • CARNIVAL GLORY
  • CARNIVAL LEGEND
  • CARNIVAL LIBERTY
  • CARNIVAL MAGIC
  • CARNIVAL MIRACLE
  • CARNIVAL PRIDE
  • CARNIVAL SPIRIT
  • CARNIVAL SPLENDOR
  • CARNIVAL VALOR

Dietary Needs:
Carnival Cruise Lines can provide our guests with the following special dietary needs: Vegetarian, Low-Cholesterol, Low-Fat, Low-Carbohydrates, Low-Sugar, Gluten Free, Indian Vegetarian, and Kosher. No advance notice is required; we kindly ask that you please inform our dining team so you can discuss your meal options. Additionally, we also request you advise our dining team of any food allergies you have.


Dialysis:
Carnival does not supervise dialysis machines for those guests who require Hemo-Dialysis. We do allow guests who require Peritoneal (self-Dialysis). Guests must travel with all medical supplies and medications and self-Administer in stateroom.


Oxygen:
Guest using Oxygen or other breathing apparatus are responsible for traveling with their own supply of Oxygen and medications. Guests need to bring enough Oxygen to last the duration of the cruise; oxygen supply onboard the vessels are for emergency use only.


If you choose to hand carry your oxygen, packing oxygen cylinders and/or tanks in your luggage is strictly prohibited, as is putting them through security x-ray machines. Please hand-carry your oxygen machines (BiPAP, CPAP, Concentrator, Nebulizer, etc.) and not place them in your checked luggage.



The Medical Center is equipped with oxygen for emergency use ONLY. If you will require the use of oxygen during your cruise, you must arrange for an adequate supply to be delivered to the ship on your sailing date. (Likewise, all guests undergoing CAPD (Peritoneal Dialysis) must arrange for the delivery of solutions and supplies.) Please contact Guest Services once onboard for proper storage of your oxygen. All guests are responsible for the pickup and delivery of their oxygen. Please have your medical supply company contact us, otherwise port clearance may not be granted.


It would be most helpful for you to carry with you a copy of your medical records (e.g., a list of your medical conditions, allergies, names and dosages of your medication, a copy of your EKG If applicable and the name and contact information of your physician).



Deaf/Hard of Hearing
In- cabin alert systems are available upon request, these kits include bed shaker, smoke alarm, and doorknocker our in- cabin telephones are equipped with an amplifier.


Infrared systems are available in the main show lounges onboard some ships.


Blind/Low Vision

Braille Signage is available onboard some ships. Large print format is available for our Menus, Carnival Fun Times, and Shore excursion information. All our ships can provide you with audible format of our Carnival Fun Times ®. Please contact Guest Services once onboard should you require any of these services.


Service Animals
Carnival Cruise Lines does permit guests to travel on board with specially- trained service dogs (e.g., dog guides, hearing-ear dogs, working dogs). Please note that many of our ports of call have established strict entry requirements for animals. Therefore, guests who wish to disembark in ports of call should contact their service dog's veterinarian office or www.pettravel.com to determine the policy of each destination regarding admission of service dogs to the particular country. Pets are not permitted onboard.




Medical Equipment and Supplies:
If you need to travel with your own medical equipment, medications or supplies, it is important that you hand carry. Please do not pack these items with your checked luggage. If you need assistance with boarding your supplies, please see a Carnival Cruise Lines representative once inside the embarkation lobby.




The following information highlights how the Carnival Youth Experience on board our Fun Ships accepts children with special needs into the respective programs (Camp Carnival, Circle "C" and Club O2).


Children with Special Needs info:

  • In order to join Carnival Youth Experience activities, the parent or legal guardian will need to fill out a registration form.
  • Parent or guardian will also be given an alternate special needs checklist, which will help aid the Youth Programming Staff in how to best serve your child while participating in activities. This checklist specifies what behaviors are sometimes displayed, and ways in which to help dissipate them.
  • Children with special needs have the option to move down one age group if this will help them better adapt to the environment.
  • We do not provide one- on- one attention, but if this is necessary, the parent or guardian is welcome to stay and participate with the child during activity times.
  • Parents of children with special needs will be provided with a beeper or phone.
  • Camp Carnival's Important Information rules still apply to all children, in terms of administration of medication, illness, hours, and unacceptable behavior while at Camp.
  • The Youth Programming Staff may not administer any medication and/or needles to any child participating in the Youth Activity Program. Additionally, no medications, with the exception of epi-pens, diabetic testing equipment, and inhalers are permitted in the playroom. If your child requires regular medication while attending Camp Carnival, parents must return to administer that medication.
  • Should a child still be in diapers, and they are older/bigger than what the diaper-changing table can hold, then the parent or legal guardian will be called to assist.
  • Youth Programming Staff cannot lift children with mobility disabilities.
  • Since the Youth Programming Staff are not able to provide one-on-one assistance, children will need to be able to feed themselves. In the event that a child needs to be fed, a parent or guardian may remain with the child during dinner, or bring the child to activities following the dinner service.


If you need additional information, please contact us specialneeds@carnival.com