Frequently Asked Questions
Is there a doctor on board?

Should a guest require medical attention while aboard one of our vessels, the Medical Center staff is available to assist 24 hours a day. The Medical Center is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited.

Medical Center Hours 

The Medical Center on board has daily office hours which are listed in the Carnival Capers. The medical staff is on call 24 hours a day for emergencies. The hours may vary from ship to ship and whether the ship is in port or at sea:

Medical Center Hours: 8:00am - 8:00pm 

Doctor's Hours : 9:00am - 11:00am; 3:00pm - 6:00pm                                                     

Medical Service Fees

A charge for medical services will be billed to the guest's Sail and Sign Account and a receipt will be provided for the guest to submit to their insurance company upon return for possible reimbursement. 

The physicians on board are independent contractors and are entitled to render services at a customary fee which may vary from ship to ship based on the time of day. The basic fee does NOT include medication, tests or treatment.  

Medication

Motion Sickness: complimentary Meclizine (Bonine) is available from the Medical Center, Room Service or the Information Desk, free of charge. A motion sickness shot can be administered to those who are actively vomiting, but not as preventive medicine; there is a fee for the shot. The Medical Center does not have motion sickness patches nor wristbands. 

Over-the-Counter medications for cold, cough, upset stomach or other minor illnesses can be purchased at the Medical Center from 8:00am-8:00pm. In addition, the shops on board may carry some of these items. 

Prescription drugs and vitamins may not be readily available either on board the ship or in the ports-of-call.  

Diabetes/Medicine Storage

Staterooms are equipped with mini bars which are designed to maintain the temperature of beverages. Please do not use them to store medications that have specific temperature requirements. Should you need to store medicine that needs proper refrigeration, please visit Guest Services where access to a refrigerator is available 24/7.

For your reference, not all ships have mini bars, so this impacts only the following ships:

Carnival Conquest
Carnival Dream
Carnival Freedom
Carnival Glory
Carnival Legend
Carnival Liberty
Carnival Miracle
Carnival Pride
Carnival Spirit
Carnival Splendor
Carnival Valor

Medical Staffing and Equipment 

In order to maintain a safe and comfortable environment for our guests, our medical centers meet or exceed the standards established by the International Council of Cruise Lines and the American College of Emergency Physicians.

Our medical centers are staffed by qualified physicians and nurses who are committed to providing the highest quality of shipboard medical care. Each ship in the fleet carries one doctor and three nurses; the Destiny, Triumph and Victory each carry two doctors and four nurses.                                         

Doctors on our ships are required to have a current and valid medical license from the USA, one of its territories, or Canada, Australia, New Zealand or South Africa, or have full registration with the British General Medical Counsel of the United Kingdom or current full registration with the British General Medical Council of the United Kingdom, or current full registration with the medical council of a member country of the European Union. In addition, doctors must demonstrate competent skill levels and hold current certification in basic and advanced cardiac life support and cardiac care, have experience in general medicine or general practice including emergency or critical care, and have one to three years clinical experience and minor surgical skills, and board or similar international certification is preferred. The doctors on board are independent contractors. 

Shipboard medical facilities are set up to provide reasonable emergency medical care for guests and crew. In cases of extreme emergency where more comprehensive facilities are required, patients are referred to shoreside facilities. 

In addition to standard lifesaving equipment such as defibrillators and external pacemakers, our medical centers carry some of the latest in medical technology including thrombolytic therapy, electrocardiograph machines, lab equipment, pulse oxymeters and x-ray machines on many of our ships.