Sail & Sign is Carnival's onboard cashless credit program which allows you to charge, at your convenience, all your services and purchases paid throughout the cruise. All locations onboard will accept your Sail & Sign card for payment, casino will also accept cash.
How can I register for Sail & Sign?
Registration for Sail & Sign will take place during embarkation or at anytime onboard at Guest Services.
What forms of payment are accepted for Sail & Sign account?
Credit Cards:
Visa
MasterCard
Discover®
American Express
Diner's
JCB (Japanese Credit Bureau)
SeaMiles MasterCard
Visa and MasterCard Prepaid Gift Card
Note:
- The American Express "Persona Select" is not an acceptable credit card.
- Regular ATM debit cards are not acceptable.
- Guests may use a checking account debit card as long as it is a registered MasterCard or Visa card.
- A guest traveling without his/her parents cannot use the parents' credit card even with the parents' written permission
- The cardholding guest must be an authorized signer by the card issuing bank.
- Upon completion of the Sail & Sign Application Form, the cardholder agrees to pay for the individuals indicated on the form; it is not necessary for these individuals to be booked in the same room as the cardholder.
Can I add additional credit cards to my Sail & Sign account?
Guest Services throughout your cruise will be able to assist you with any changes required to your account, including references, additional credit cards or cash deposits and setting spending limits.
How is my credit card charged?
During embarkation, when your credit card is swiped, an initial approval of $50 is obtained. Throughout the voyage incremental holds will be obtained. This will reduce the amount of available credit on the credit card or restrict the availability of cash in the checking /debit account. Authorization hold releases to your account is entirely up to your issuing bank.
All charges will be automatically billed at the end of the voyage. On the final morning of the cruise, a statement detailing all purchases made with your Sail & Sign card will be delivered to your stateroom. If you put down a cash deposit and there is an overpayment at the end of the cruise, you will receive the overpayment in the form of a check, attached to the detailed statement on the final morning of the cruise.
Cash Deposit:
U.S. Currency and Traveler's Checks are accepted as a form of deposit to open a Sail & Sign Account at the start of the cruise. As the guest approaches the deposit limit, the Information Desk will notify the guest that additional money must be deposited. "Recommended" deposits per duration of the voyage are as follows:
2-4 day cruises: $100 deposit pp
5-8 day cruises: $200 deposit pp
9+ day cruises: $350 deposit pp
Where can I view my Sail & Sign account?
Guest Services can provide a balance throughout the cruise and you can also view the statement via your stateroom TV; just follow the options for folio review.
Any Sail & Sign account inquiries made during the cruise should be made at Guest Services.
Any Sail & Sign account inquiries made after the cruise should be referred to our Guest Care department, extension 83133.
Uses for the Sail & Sign Card
The Sail & Sign Card must be utilized for the following; cash will not be an accepted form of payment:
Beverage purchases: A 15% gratuity will automatically be added to the bill which the guest may adjust appropriate to the service received.
Shore excursion tours
In-room calling charges
Medical Center charges
Valet laundry charges
Photo purchases: On debarkation day, cash is only accepted.
Video service
Gift Shops
Steiner's spa and salon
Formality Shop (flowers; tuxedo; chocolates)
European Cafe (specialty coffees and pastries)
Steakhouse
Camp Carnival babysitting fees
Gratuities for shipboard staff
Casino: to purchase chips for the tables and coins for the slot machines.
Note: Cash is also accepted in the casino.
BOARDING CARD
Your Sail & Sign Card will serve as your Boarding Card. This card identifies you as a Carnival guest and must be carried with you along with picture identification when you go ashore. Because the ship is closed to the public while docked at the various ports-of-call, you’ll have to show your Sail & Sign Card and picture I.D. to the officer on duty in order to return on board. |